Financial Applications Support Analyst

As a Financials Expert at Workdays, you will be part of a team dedicated to providing exceptional customer service in the financial domain. Your role will involve handling a variety of financial support cases globally, prioritizing issues, and collaborating with different teams to ensure timely and effective solutions. Your responsibilities will span across various financial modules, including consolidations, currency translations, general ledger analysis, and more. Success in this role will depend on your ability to adapt to changing priorities and work in a fast-paced environment. **Key Responsibilities:** - Handle a queue of financial support cases, prioritizing based on severity and customer impact - Work on exciting problems, drive change, and implement solutions - Build strong relationships with customers - Collaborate with cross-functional teams to identify solutions - Maintain knowledge of new functionality and compliance changes - Participate in rostered shifts for 24/7 Global Support **Qualifications Required:** **Basic Qualifications:** - 3 years of experience with SaaS Financial Enterprise software - Strong communication skills and ability to collaborate with varying technical abilities - Basic knowledge of Object-Oriented Programming languages - Ability to read and analyze log files and SQL syntax - Basic experience with API clients **Other Qualifications:** - Familiarity with financial terminology and business processes - Bachelor's degree in Finance, Accounting, or related field - Experience with documentation and web service integrations - Previous experience with log analysis and health monitoring tools - Experience with writing SQL queries In addition to the challenging role, Workday offers a flexible work environment that combines in-person and remote work. With Flex Work, you will have the opportunity to create a schedule that suits your needs while maintaining connections with your team. Workday values privacy and data security, and will never ask candidates to apply through unauthorized websites.,