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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Business Transformation Consultant, you will work closely with client business and account leadership teams to align transformation programs with technical solutions that meet their business needs. You will collaborate with stakeholders at all levels of the organization to solicit strategic imperatives, support business unit managers in leveraging business architecture, and assist in creating and implementing client business plans. Your role will involve providing input into the governance cycle to support key goal achievement, planning and executing scenarios, and delivering bottom-line value for the business. Additionally, you will help the client business and leadership team with problem definition, contribute to business and technology consulting projects, and perform assessments of client business processes, organizational change, IT processes, and technology landscape. You will be responsible for developing a business and technical architecture strategy based on an understanding of various business scenarios and motivations. Your key responsibilities will include applying a structured business architecture approach and methodology, capturing tactical and strategic enterprise goals, defining business functions, processes, data relationships, and roles within the organization. You will also be involved in designing and implementing solutions, evaluating technical requirements, studying best practices, and contributing to solution design reviews. In the area of practice development, you will provide feedback on current process gaps that can be improved, identify best practices, tools, and solution accelerators, and review solutions to create reusable assets. You will stay updated on new developments in the product/technology solution area, analyze industry trends, and provide insights for solution development. Furthermore, you will engage in technology consulting advisory, collaborate with product selection groups, and work with technology specialists to identify ways to leverage products. Your role will involve utilizing specialized knowledge in various domains, COTS product features, competitive landscape, different implementations, technology concepts, process consulting, project management tools, and techniques, among others. Overall, you will demonstrate strong analytical and problem-solving skills, effective communication abilities, and proficiency in utilizing software tools for analysis and reporting. Your experience in finance-related tasks such as order processing, invoicing, cash application, credit management, or dispute resolution will be beneficial for this role. Measures of your success in this role will include the delivery of transformational value to customers, utilization in billable roles, customer feedback, certifications obtained, and the design of reusable components for Centers of Excellence. Your contribution to design and implementation support, practice development, knowledge management, solution development, product selection, technology consulting advisory, and alliance management will be critical to achieving the desired outcomes. If you possess skills related to finance specialization, order processing, and dispute resolution, and have a keen interest in business transformation consulting, this role presents an exciting opportunity for you to make a significant impact in aligning technical solutions with business goals for our clients.,

Posted 6 days ago

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3.0 - 7.0 years

7 - 10 Lacs

Mumbai

Work from Office

Role & responsibilities As a Domain Specialist & Educational Sales Consultant, you will combine your technical expertise in finance, AI/ML, and data science with consultative selling to: Drive enrollment for IIQFs specialized courses. Guide prospective learners in understanding program benefits. Key Responsibilities Understand and articulate IIQFs course offerings and their value propositions. Engage with prospective learners and consult them on program fit based on their career goals. Work with marketing teams to convert quality leads. Liaise with industry professionals and corporate HR/L&D teams for bulk enrollment partnerships. Provide regular reporting on lead conversion and learner feedback. Required Skills & Qualifications Strong background in Finance , with applied knowledge of AI/ML and Data Science . Professionals certificates like CFA/FRM will be an added advantage 3–7 years of experience in sales, business consulting, or academic advising within the BFSI or EdTech space. Excellent communication and presentation skills. Experience with CRM tools and digital lead management platforms Passionate about education, technology, and the future of finance. What We Offer Opportunity to work with a pioneering institute in Quant Finance. Direct impact on learners’ careers and industry growth. Performance incentives and long-term growth potential.

Posted 1 month ago

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1.0 - 6.0 years

6 - 10 Lacs

Chennai

Work from Office

Join our Finance Team at DHL Global Forwarding, Freight (DGFF) GSC Global Service Centre! Job Title: Specialist Finance (Collections) Job Grade M Job Location: Chennai Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the Top 20 most admired Shared Services Organizations in 2022 by the independent global Shared Services & Outsourcing Network (SSON). We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,600 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization. An Order to Cash Voice Collections Specialist focuses on directly communicating with customers to address and resolve overdue payments, employing phone calls and other communication tools for reminders and negotiations. They are tasked with reconciling accounts, maintaining accurate interaction logs, and delivering high-quality customer service with a professional demeanour. The role also involves monitoring credit limits to prevent overtrading and escalating unresolved accounts to key stakeholders, ensuring timely interventions such as credit holds. Key Responsibilities: Initiating contact with customers to address overdue accounts using phone calls, emails, letters, and other communication methods. Sending payment reminders and follow-up messages to encourage timely payments. Negotiating payment plans that are mutually beneficial to both the customer and the company. Responding to customer inquiries regarding outstanding debts and resolving billing disputes or discrepancies. Reconciling accounts to ensure payments received match the outstanding amounts and updating account information accurately. Maintaining detailed records of all customer communications, including payment promises and agreements. Providing high-quality customer service, assisting with payment-related inquiries, and maintaining professionalism in all interactions. Conducting credit limit reviews to prevent overtrading and informing customers when they are nearing their credit limits. Escalating unresolved accounts to supervisors, collection managers, or key account managers as needed and recommending credit holds for delinquent accounts. Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Contribute as a subject matter expert in problem-solving and process improvement. Assist staff in resolving complex issues, maintain thorough process documentation, and ensure quality control. Skills and Abilities: Proficient in using MA!N for comprehensive customer account management, or familiarity with other industry-standard collections tools suitable for B2C contexts. Competent in utilizing telecommunication platforms like BT, and knowledgeable about JBA, EDM, and specific Freight payment/ERP systems. Advanced Excel skills and familiarity with operational systems such as S21, CW1, and DDH for data management and analysis. Excellent business communication and presentation capabilities, with a strong ability to convey complex information effectively. Educational and Experience Requirements: Holds a Bachelors or Postgraduate degree in fields such as Commerce, Computer Science, or Business Administration with a focus on finance (B.Com / M.Com / B.C.S. / B.B.A. / B.B.M. (Fin)/M.B.A. (Fin)/M.F.M.), or an intermediate certification in Chartered Accountancy (C.A. Inter) or Cost and Works Accountancy (C.W.A. Inter). Achieved a minimum of 50% aggregate scores in academic pursuits, underlining a robust foundational knowledge in relevant disciplines. 2 5 years of relevant work experience, with a preference for candidates with a background Order to Cash process. Proficient understanding of accounting and financial principles, specifically for Order to Cash. Experience with financial software and ERP systems, such as SAP or Oracle, is crucial for managing transactions and financial records. Familiarity with the logistics industry and shared services operations is highly preferred, enhancing the ability to navigate industry-specific financial practices. Work experience in logistics or shared services operations is preferred. Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture By joining one of the worlds leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe. Save Job Specialist Finance ( Collections) Close the popup

Posted 2 months ago

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1.0 - 3.0 years

6 - 10 Lacs

Chennai

Work from Office

As an Order to Cash Specialist, you will manage the end-to-end accounts receivable process, ensuring timely payment application, credit control, and resolution of billing issues. This role requires solid accounting knowledge, financial system expertise, and excellent communication for customer and team interaction. You will ensure record accuracy, support financial reporting, and contribute to process improvements for operational efficiency. Key Responsibilities: Efficiently apply customer payments against outstanding invoices and manage account balances. Facilitate the creation and modification of accounts for both cash and credit customers. Conduct thorough reviews and appraisals of credit applications and maintain communication with the Credit Clerk for updates and decisions. Assess creditworthiness of new customers, determine appropriate credit limits, and oversee the creation and updates of customer credit details in the system. Regularly manage the renewal process for customer credit accounts, ensuring compliance with company policies. Implement credit holds and releases on accounts as required, following strict risk management protocols. Oversee the management of receivables and payables for foreign agents, ensuring accurate and timely transactions. Coordinate and complete month-end activities related to Accounts Receivable (AR), ensuring all financial reporting deadlines are met. Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Contribute as a subject matter expert in problem-solving and process improvement. Collaborate with business partners to enhance processes and identify best practices. Assist staff in resolving complex issues, maintain thorough process documentation, and ensure quality control. Required Skills/Abilities: Bachelor s degree in Finance, Accounting, Business Administration, or related field. Skills Required: 1 3 years of relevant work experience, with a preference for candidates with a background in Accounts Receivable processes. Proficient understanding of accounting and financial principles, specifically for Accounts Receivable Experience with financial software and ERP systems, such as SAP or Oracle, is crucial for managing transactions and financial records. Familiarity with the logistics industry and shared services operations is highly preferred, enhancing the ability to navigate industry-specific financial practices. Work experience in logistics or shared services operations is preferred. Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture

Posted 2 months ago

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1 - 3 years

7 - 11 Lacs

Chennai

Work from Office

As an Order to Cash Specialist, you will manage the end-to-end accounts receivable process, ensuring timely payment application, credit control, and resolution of billing issues. This role requires solid accounting knowledge, financial system expertise, and excellent communication for customer and team interaction. You will ensure record accuracy, support financial reporting, and contribute to process improvements for operational efficiency. Key Responsibilities: Efficiently apply customer payments against outstanding invoices and manage account balances. Facilitate the creation and modification of accounts for both cash and credit customers. Conduct thorough reviews and appraisals of credit applications and maintain communication with the Credit Clerk for updates and decisions. Assess creditworthiness of new customers, determine appropriate credit limits, and oversee the creation and updates of customer credit details in the system. Regularly manage the renewal process for customer credit accounts, ensuring compliance with company policies. Implement credit holds and releases on accounts as required, following strict risk management protocols. Oversee the management of receivables and payables for foreign agents, ensuring accurate and timely transactions. Coordinate and complete month-end activities related to Accounts Receivable (AR), ensuring all financial reporting deadlines are met. Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Contribute as a subject matter expert in problem-solving and process improvement. Collaborate with business partners to enhance processes and identify best practices. Assist staff in resolving complex issues, maintain thorough process documentation, and ensure quality control. Required Skills/Abilities: Bachelor s degree in Finance, Accounting, Business Administration, or related field. Skills Required: 1-3 years of relevant work experience, with a preference for candidates with a background in Accounts Receivable processes. Proficient understanding of accounting and financial principles, specifically for Accounts Receivable Experience with financial software and ERP systems, such as SAP or Oracle, is crucial for managing transactions and financial records. Familiarity with the logistics industry and shared services operations is highly preferred, enhancing the ability to navigate industry-specific financial practices. Work experience in logistics or shared services operations is preferred.

Posted 2 months ago

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