Field Trainer

About the company:

We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast.

The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods' current presence in 3 countries (including India, UAE, UK,) with close to 50 brands and 4500+ internet restaurants has been built on The Rebel Operating System. Rebel Foods has built several category leading brands in F&B space namely Behrouz Biryani (Biryani), Faasos (wraps & rolls), LunchBox (Meals), Sweet Truth (Desserts) and The Good Bowl (Bowls) while it has disrupted large categories dominated by global QSRs since decades to reach top 3 position in India in no time via Oven Story Pizza (Pizza) & Wendys (Burgers).

While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core. We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods.

About the Role:

The Field trainer is a key position within the organization; working closely with the kitchen Operations team and conducting training sessions for all kitchen management. Regular kitchen visits to understand and address the training needs of the Kitchen team,a person should be highly motivated & passionate towards the required training & development area.

Executive / Sr Executive - Field Trainer following would be your core responsibilities:

• Regularly conduct Kitchen visits to understand and address the training needs of the Kitchen team
• Regularly review product quality and focus on improving the customer service parameters
• Conduct training sessions for all Kitchen management.
• Make sure that the product launches happen in a proper and effective manner
• Responsible for analyzing and improving the kitchen level process.
• You shall be expected to lead by example and uplift our staff during busy moments in our fast-paced environment. Alongside ensuring that our kitchen runs smoothly and customers have pleasant delivery experiences.
• Flexible to travel across the city.

Skills Required:-

• Should work toward Customer first thinking by training the team
• Good Communication Skills, People management skills, Multi-tasking.
• Good SOP Knowledge.
• Should be able to work together in a team and be an effective team player.
• Ability to conduct training sessions & willingly travel across Zone.
• 1.5-2 years of experience working in similar role across QSR / restaurant chains.