Field Staff

Role Overview: As a Field Staff member at R Square Marketing Services, your main responsibility will be to conduct field visits, manage customer interactions, handle troubleshooting tasks, and deliver excellent customer service. Additionally, you will be expected to report field data, assist in training sessions, and contribute to analytical projects aimed at enhancing service efficiency. This is a full-time on-site role based in Ahmedabad. Key Responsibilities: - Conduct field visits to various locations - Manage customer interactions effectively - Handle troubleshooting tasks and resolve issues promptly - Provide excellent customer service - Report field data accurately - Assist in conducting training sessions - Support analytical projects to improve service efficiency Qualification Required: - Strong analytical skills to enhance field and service efficiency - Excellent communication skills for effective customer interactions and reporting - Proficiency in troubleshooting and customer service - Experience in conducting training sessions for new staff - Ability to work independently and collaboratively in a team - Basic knowledge of public safety protocols would be beneficial - A Bachelor's degree in a relevant field is preferred,