Field Service Engineer-North Gujarat-Mehsana

This role as a Service / Sr. Service Engineer at Videojet Technologies in Mehsana-North Gujarat involves overseeing frontline support to effectively resolve customer problems through technical expertise and troubleshooting. Your main focus will be on driving service revenue sales targets, ensuring high customer contract retention, and warranty conversion rates. Videojet Technologies, a global leader in product identification, offers innovative coding and marking solutions to enhance product safety and productivity. As part of the Veraltos Product Quality & Innovation companies, including Esko, Linx, Pantone, and X-Rite, Videojet plays a key role in packaging and protecting essential goods worldwide. Your responsibilities will include attending breakdown calls, installing and maintaining equipment, promoting service contracts and consumables, providing customer training, and updating service reports. Additionally, you will collaborate with various departments to address technical issues and ensure service excellence. To excel in this role, you should be able to work independently, prioritize tasks effectively, and demonstrate strong analytical and communication skills. A background in field service, particularly in the batch coding industry, and fluency in Gujarati would be advantageous. Joining the Service team in the West zone, you will report to the IB manager and work closely with colleagues to drive sales growth and deliver exceptional service. Veralto values diversity and encourages individuals with unique perspectives to contribute to creating a safer, cleaner, and more vibrant future. If you are passionate about customer interaction, problem-solving, and making a positive impact, this opportunity at Videojet Technologies could be the perfect fit for you.,