Field Service Engineer

Job Description

We are Hiring for the Field Service Engineer. Purpose of position - Perform installation, repair and maintenance tasks on equipment and infrastructure at customer/partner sites primarily the retail fuel outlet. Flexibility is required to address customer needs , identify the problem at site and ensure timely completion of the Job in a safe and secure manner. Gilbarco Veeder-Root (GVR) requires that all associates comply with the GVR Health, Safety and Environment (HSE) Policy as well as the Vontier Standards of Conduct. Key Responsibilities Ensure that all activities are carried out safely in accordance to all relevant country specific Health & Safety legislation and Gilbarco Veeder Root HSE policy/procedures. The associate is personally responsible for contributing to a safe working environment by maintaining an orderly work area and proactively raising safety concerns. Ensure that all training and qualifications necessary to perform work tasks are identified in a timely manner and that no activities are undertaken without suitable competence. Carryout preventive maintenance jobs as per schedule. Carryout breakdown jobs assigned by the ASM. Update spares requirement to ASM. Collect the spares from courier office / Service centre and resolve the complaint immediately on receipt of spares Ensure resolution of complaints in the 1st visit itself. Return defective spares to stores within 7 days of closure of complaint. Return unused ok spares immediately to the stores department. Provide feedback to the CSD immediately after closure of complaint. Submit all Breakdown service reports to ASM/Stores and Preventive maintenance reports to Commercial Executive on a weekly basis. Report non-compliance issues if found being practices in the system to supervisor or use Speak up opportunity provided by the company. This position is on the Third Party Role Interested candidates can share their resumes on shivani.yadav@gilbarco.com