Field Sales Executive-FMCG-E

Key Responsibilities

Store Visits & Inventory Management

• Conduct regular visits to all designated retail stores.
• Ensure product availability and maintain optimal stock levels.
• Monitor and enforce FIFO (First-In-First-Out) practices for inventory.
• Identify and resolve any stock discrepancies or replenishment issues.
  

Merchandising

• Maintain brand standards in all merchandising displays.
• Coordinate with store staff to ensure consistent planogram implementation.
• Report and rectify any deviations in visual merchandising.
  

Promoter Management & Coaching

• Supervise and coach in-store promoters to drive performance and product knowledge.
• Provide training and feedback to enhance customer engagement and sales effectiveness.
• Monitor attendance, discipline, and motivation of promoters.
  

Customer Experience

• Act as a brand ambassador, ensuring a high level of guest satisfaction both in-store and online.
• Address customer feedback and service issues promptly and professionally.
• Implement initiatives to improve the customer journey across physical and digital touchpoints.