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Akasa Finance
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Field Collection Executive

Field Collection Executive

Akasa Finance

1 - 31 years

1 - 2 Lacs

prayagraj/allahabad

Posted:14 hours ago| Platform: Apna logo

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Skills Required

payments resolve report communication negotiation management

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Visit customers at their residence or business premises to collect overdue loan/credit card payments. Educate customers on payment obligations and resolve queries related to outstanding dues. Negotiate and convince customers for timely repayments or settlements. Maintain records of daily collections and update the system with accurate information. Ensure all collection activities are conducted ethically and as per banking norms. Report daily activities, challenges, and customer feedback to the Collection Manager. Escalate critical or non-cooperative cases to the concerned authority. Meet monthly/weekly collection targets assigned by the bank. Safeguard the bank’s reputation while handling sensitive financial matters. Requirements: Minimum 12th Pass / Graduate preferred. Prior experience in field collections / recovery / sales will be an advantage. Good communication and negotiation skills. Ability to work independently and manage field visits. Basic knowledge of banking/financial products. Own two-wheeler with valid driving license (mandatory). Key Skills: Field Collections Customer Relationship Management Communication & Negotiation Time Management Problem Solving

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Field Collection Executive