Field Collection Executive : Coimbatore, Tirupur, Erode, Trichy, Madurai, Salem 1. Visit customers with outstanding debts at their homes or businesses to negotiate payment arrangements. 2. Build rapport with customers, understand their financial situations, and provide solutions. 3. Handle customer objections, concerns, and complaints in a professional manner. 4. Meet or exceed monthly collection targets and revenue goals. Communication and Negotiation: 1. Communicate effectively with customers, internal stakeholders, and external partners. 2. Negotiate payment plans, settlements, or other arrangements to resolve outstanding debts. 3. Ensure compliance with company policies, procedures, and regulatory requirements. Data Management and Reporting: 1. Maintain accurate records of customer interactions, payments, and account updates. 2. Provide regular collection reports and updates to the collection manager/team lead. Safety and Security: 1. Ensure personal safety while conducting field visits. 2. Maintain confidentiality and security of customer information. Education: - High school diploma or equivalent required. - Bachelor's degree in Business, Finance, or related field preferred. Experience: - 1-2 years of experience in debt collection, customer service, or sales. - Experience in making outbound calls and negotiating payment arrangements.
Debt Recovery/Collection Executive : 1. Visit customers with outstanding debts at their homes or businesses to negotiate payment arrangements. 2. Build rapport with customers, understand their financial situations, and provide solutions. 3. Handle customer objections, concerns, and complaints in a professional manner. 4. Meet or exceed monthly collection targets and revenue goals. Communication and Negotiation: 1. Communicate effectively with customers, internal stakeholders, and external partners. 2. Negotiate payment plans, settlements, or other arrangements to resolve outstanding debts. 3. Ensure compliance with company policies, procedures, and regulatory requirements. Data Management and Reporting: 1. Maintain accurate records of customer interactions, payments, and account updates. 2. Provide regular collection reports and updates to the collection manager/team lead. Safety and Security: 1. Ensure personal safety while conducting field visits. 2. Maintain confidentiality and security of customer information. Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Benefits: Flexible schedule Paid time off Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Work Location: Remote
As a Debt Recovery/Collection Executive, your main responsibility will be to establish a positive relationship with customers, comprehend their financial circumstances, and offer appropriate solutions. You will be expected to address customer objections, concerns, and complaints in a courteous and professional manner. Meeting or surpassing monthly collection targets and revenue objectives is a key aspect of this role. In terms of communication and negotiation, you will be required to communicate effectively with customers, internal team members, and external partners. It is essential to ensure adherence to company policies, procedures, and regulatory standards. Regularly providing collection reports and updates to the collection manager or team lead is also part of your duties. Maintaining personal safety during field visits and upholding the confidentiality and security of customer information are crucial aspects of this position. This role offers benefits such as a flexible schedule, paid time off, and a day shift schedule. Additionally, a performance bonus may be provided based on achievements. This is a full-time, permanent position suitable for fresher candidates. The work location is remote, providing you with the opportunity to work from a location of your choice.,
Debt Recovery/Collection Executive : 1. Visit customers with outstanding debts at their homes or businesses to negotiate payment arrangements. 2. Build rapport with customers, understand their financial situations, and provide solutions. 3. Handle customer objections, concerns, and complaints in a professional manner. 4. Meet or exceed monthly collection targets and revenue goals. Communication and Negotiation: 1. Communicate effectively with customers, internal stakeholders, and external partners. 2. Negotiate payment plans, settlements, or other arrangements to resolve outstanding debts. 3. Ensure compliance with company policies, procedures, and regulatory requirements. Data Management and Reporting: 1. Maintain accurate records of customer interactions, payments, and account updates. 2. Provide regular collection reports and updates to the collection manager/team lead. Safety and Security: 1. Ensure personal safety while conducting field visits. 2. Maintain confidentiality and security of customer information. Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Benefits: Flexible schedule Paid time off Work Location: In person
Debt Recovery/Collection Executive : 1. Visit customers with outstanding debts at their homes or businesses to negotiate payment arrangements. 2. Build rapport with customers, understand their financial situations, and provide solutions. 3. Handle customer objections, concerns, and complaints in a professional manner. 4. Meet or exceed monthly collection targets and revenue goals. Communication and Negotiation: 1. Communicate effectively with customers, internal stakeholders, and external partners. 2. Negotiate payment plans, settlements, or other arrangements to resolve outstanding debts. 3. Ensure compliance with company policies, procedures, and regulatory requirements. Data Management and Reporting: 1. Maintain accurate records of customer interactions, payments, and account updates. 2. Provide regular collection reports and updates to the collection manager/team lead. Safety and Security: 1. Ensure personal safety while conducting field visits. 2. Maintain confidentiality and security of customer information. Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Benefits: Flexible schedule Paid time off Work Location: In person
Debt Recovery/Collection Executive 1. Visit customers with outstanding debts at their homes or businesses to negotiate payment arrangements. 2. Build rapport with customers, understand their financial situations, and provide solutions. 3. Handle customer objections, concerns, and complaints in a professional manner. 4. Meet or exceed monthly collection targets and revenue goals. Communication and Negotiation: 1. Communicate effectively with customers, internal stakeholders, and external partners. 2. Negotiate payment plans, settlements, or other arrangements to resolve outstanding debts. 3. Ensure compliance with company policies, procedures, and regulatory requirements. Data Management and Reporting: 1. Maintain accurate records of customer interactions, payments, and account updates. 2. Provide regular collection reports and updates to the collection manager/team lead. Safety and Security: 1. Ensure personal safety while conducting field visits. 2. Maintain confidentiality and security of customer information.