Female Tele Callers - Hyundai Service

Job Summary:
We are seeking dedicated and customer-oriented Tele Callers to join our Hyundai Service Center at Kochu Veli. The primary responsibility will be to follow up with customers whose vehicles are due for service, body repair, and other running repairs.

Key Responsibilities:

• Follow up with customers whose vehicles are due for periodic service, body repairs, and other maintenance work.
• Schedule and confirm service appointments, ensuring smooth coordination with the service team.
• Provide detailed information to customers about service options, estimated costs, and available time slots.
• Remind customers about upcoming service dates and pending repairs.
• Promote special offers and service packages to encourage timely maintenance.
• Maintain and update customer records and service history in the CRM system.

Requirements:

• High school diploma or equivalent; bachelor's degree preferred.
• Previous experience as a Tele Caller or in customer service (preferably in the automobile industry).
• Strong communication skills in English and Malayalam.
• Good organizational and multitasking skills.
• Proficiency in MS Office and CRM software.
• Positive attitude and a customer-focused approach.

Salary: Competitive, based on experience + Incentives

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement

Experience:

• Tele Calling: 2 years (Required)

Work Location: In person