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For Employers

FDO

Vigour Mobile Private Limited

1 years

|

1 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

Apply

Skills Required

service documentation management coordination crm data communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description

Ability to handle customer queries, complaints, and escalations politely and professionally.
Basic understanding of smartphones, warranty policies, and service processes. Strong skills in documentation, work order management, and coordination with engineers and back-office staff.
Problem-solving attitude with patience and confidence in dealing with different customer situations.
Ability to multi-task, manage time effectively, and maintain accuracy in records.
Positive personality and service-oriented approach to ensure customer satisfaction.

Requirement

Minimum qualification: 10+2 (Higher Secondary).
Good computer knowledge (CRM, MS Office, data entry, email handling).
Minimum 1 year of experience in customer service or front desk operations. Good communication skills .
Location -: Gupta's Business Centre , Opposite Hargun Hospital , Near BRTS Pillar No.32 , Main Batala Road , Amritsar, Punjab.-143001

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement
Provident Fund

Work Location: In person

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Vigour Mobile Private Limited

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