This Position Vacant in Vivo Service Center in Ludhiana Location Job Description Greet and welcome visitors in a professional and friendly manner. Answer, screen, and direct incoming phone calls. Manage front desk operations, including handling queries and providing accurate information. Handle incoming and outgoing correspondence (couriers, emails, letters). Provide Support to Service center Team. Requirements Qualification -; 12th Passout Experience or Fresher both Apply for this position. Good Communication Salary 12k to 15k Location -: 1st Floor, Solitaire Plaza, No 545/1A, Government College Rd, near Zaira Diamonds, Fountain Chowk, Civil Lines, Ludhiana, Punjab 141001 Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Provident Fund Work Location: In person
This Position Vacant in Vivo Service Center in Sangrur Location Job Description Greet and welcome visitors in a professional and friendly manner. Answer, screen, and direct incoming phone calls. Manage front desk operations, including handling queries and providing accurate information. Handle incoming and outgoing correspondence (couriers, emails, letters). Provide Support to Service center Team. Requirements Qualification -; 12th Pass out Experience or Fresher both Apply for this position. Good Communication Salary 12k to 15k Location -: opp. Bsnl Park, Nabha Gate, Thalesh Bagh Colony, Sangrur, Punjab 148001 Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Provident Fund Work Location: In person
This Position Vacant in Vivo Service Center in Sangrur Location we have multiple Profile Service Engineer+ Service Center Manager + Service Center In -charge Also in Multiple Location -: Barnala+ Sangrur + Bathinda + Khanna + Patiala + Ludhiana Job Description Maintain accurate service and repair records Ensure quality standards are met before delivering repaired devices to customers Assist customers with technical queries and provide recommendations Maintain organized workspace and manage inventory of spare parts Stay updated with the latest mobile technology trends and repair techniques. Replace and repair screens, batteries, charging ports Requirements Qualification -; 12th Pass out Only Experience candidate Minimum 1 Year Good Communication+ Hand on Experience in Mobile Repairing +Customer Handling Salary 15k to 20k Depends Upon Interview + Skill + Knowledge + Experience and for which profile candidate shortlisted Location -: 1st Floor,Adjoining Mata Kaushalya Hospital, Dhuri Road , Opp. Civil Hospital, Sangrur, Punjab 148001 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Work Location: In person
This Position Vacant in Vivo Service Center in Ludhiana Location we have opening for Multiple Engineer + FDO + Service Center Manager Job Description Maintain accurate service and repair records Ensure quality standards are met before delivering repaired devices to customers Assist customers with technical queries and provide recommendations Maintain organized workspace and manage inventory of spare parts Stay updated with the latest mobile technology trends and repair techniques. Replace and repair screens, batteries, charging ports Requirements Qualification -; Minimum 12th Pass out Only Experience candidate . Good Communication Salary 12k to 24k depended upon Interview +skill and Experience and Also based on Profile like for Which position candidate selected Location -: 1st Floor, Solitaire Plaza, No 545/1A, Government College Rd, near Zaira Diamonds, Fountain Chowk, Civil Lines, Ludhiana, Punjab 141001 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month Benefits: Paid sick time Provident Fund Work Location: In person
Key Responsibilities: Develop, implement, and monitor standard operating procedures (SOPs) across all service locations. Conduct regular audits of service centres to assess compliance with defined standards and processes. Identify gaps in process execution and recommend corrective & preventive actions. Coordinate with internal teams (training, quality, operations, and customer care) to maintain uniformity in customer handling and service reporting. Maintain standard templates for service reports, warranty claims, job cards, and feedback forms. Support training teams in developing material that reflects standard service practices. Collect and analyse data from service operations to identify areas for process improvement. Work closely with service engineers and field staff to ensure adherence to brand standards. Prepare and share periodic reports on standardization compliance and service quality performance. Contribute to the digitalization and automation of standard processes and documentation. Requirements -: Education: Only Graduate Candidate Experience: 2–5 years Experience Required Salary-: 22k to 25k In Hand + Travel Allowances Base Location Mohali but candidate open to travel in PAN Punjab Location Good Communication Skill Team Management Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person
Key Responsibilities Develop, implement, and monitor standard operating procedures (SOPs) for after-sales and service operations. Conduct regular audits of service centers to ensure compliance with company standards, warranty policies, safety, and customer service protocols. Identify process gaps, deviations, and risks, and recommend corrective and preventive actions. Coordinate with service center staff, engineers, and managers to ensure uniform practices across regions. Standardize documentation, reports, and formats for customer handling, repairs, spare parts, and escalations. Provide training and guidance to service teams on updated policies, best practices, and process compliance. Collaborate with cross-functional teams (Quality, Training, Operations, Customer Care) for alignment. Monitor customer satisfaction levels and propose initiatives to improve service quality and consistency. Stay updated with industry best practices and regulatory requirements related to after-sales services. Requirements-: Qualification-: Graduation Must Experience Required -: 3-6 Years Only Male Candidate and open to Travel in PAN Punjab Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person
Job Responsibility Good computer knowledge (CRM, MS Office, data entry, email handling). Good communication skills . Ability to handle customer queries, complaints, and escalations politely and professionally. Basic understanding of smartphones, warranty policies, and service processes. Strong skills in documentation, work order management, and coordination with engineers and back-office staff. Problem-solving attitude with patience and confidence in dealing with different customer situations. Ability to multi-task, manage time effectively, and maintain accuracy in records. Positive personality and service-oriented approach to ensure customer satisfaction. Requirement 1. Minimum qualification: 10+2 (Higher Secondary). 2. Minimum 1 year of experience in customer service or front desk operations. location -; Sector 40 B Chandigarh Job Type: Full-time Pay: ₹12,000.00 - ₹17,000.00 per month Benefits: Provident Fund Work Location: In person
Job Description Ability to handle customer queries, complaints, and escalations politely and professionally. Basic understanding of smartphones, warranty policies, and service processes. Strong skills in documentation, work order management, and coordination with engineers and back-office staff. Problem-solving attitude with patience and confidence in dealing with different customer situations. Ability to multi-task, manage time effectively, and maintain accuracy in records. Positive personality and service-oriented approach to ensure customer satisfaction. Requirement Minimum qualification: 10+2 (Higher Secondary). Good computer knowledge (CRM, MS Office, data entry, email handling). Minimum 1 year of experience in customer service or front desk operations. Good communication skills . Location -: Gupta's Business Centre , Opposite Hargun Hospital , Near BRTS Pillar No.32 , Main Batala Road , Amritsar, Punjab.-143001 Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Provident Fund Work Location: In person