F&B Staff

Job Summary:

Provide courteous and efficient service in food and beverage operations. Responsibilities include greeting guests, presenting menus, taking orders, serving food and drinks, handling payments, resolving guest queries and ensuring high standards of food hygiene and guest satisfaction.

Key Responsibilities:

• Greet and welcome guests, present menus, inform them of daily specials or menu changes
• Take accurate food and beverage orders using handheld POS devices or order pads, noting any special dietary requirements or guest preferences
• Relay orders promptly to kitchen and bar staff, and coordinate timing to ensure seamless delivery
• Serve food and drinks with proper presentation techniques, including wine and beverage service as required
• Regularly monitor tables, check guest satisfaction, and proactively address any issues or complaints
• Maintain dining areas by clearing tables, replenishing condiments and utensils, restocking side stations, and preparing for new guests
• Process payments accurately via cash or card, issue receipts, reconcile transactions and assist with closing reports or cash drops
• Uphold health, safety, and hygiene standards in accordance with regulations (e.g., food safety, responsible alcohol service, WHMIS)

Qualifications:

• Secondary school diploma or equivalent preferred; relevant hospitality certifications (e.g., food safety, alcohol service) are advantageous
• Prior experience in a high-volume or upscale food service environment is preferred but not mandatory; training will be provided
• Excellent verbal communication and interpersonal skills to interact effectively with guests and team members
• Able to multitask, prioritize, and work well under pressure with energy and a positive demeanor
• Physically fit and able to stand and walk for long periods; capable of carrying trays and light lifting
• Team-oriented and reliable, with a professional appearance and strong work ethic

Job Type: Full-time

Pay: ₹7,000.00 - ₹15,000.00 per month

Work Location: In person