F&B Captain

Job Summary:

The F&B Captain is responsible for supervising restaurant operations, guiding service staff, and ensuring excellent guest service. The role involves coordinating between the kitchen and service team to deliver a smooth, high-quality dining experience while maintaining hygiene and service standards.

Key Responsibilities:1. Service Supervision

• Supervise and coordinate daily restaurant operations.
• Ensure tables are properly set and service is executed as per SOPs.
• Oversee service sequence from order taking to billing.
• Maintain high standards of guest service and satisfaction.

2. Guest Interaction

• Greet and assist guests courteously and promptly.
• Handle guest complaints or requests efficiently.
• Promote menu items, specials, and upselling opportunities.

3. Coordination

• Communicate guest orders accurately to the kitchen and bar.
• Ensure timely delivery of food and beverages.
• Liaise between service staff, kitchen, and management for smooth operations.

4. Training & Team Support

• Guide and train waiters and stewards on service standards.
• Monitor staff grooming, punctuality, and performance.

5. Hygiene & Safety

• Ensure cleanliness and sanitation in the restaurant area.
• Adhere to food safety and hygiene regulations (FSSAI/HACCP).

Qualifications & Skills:

• Diploma / Degree in Hotel Management or related field.
• 2–4 years of experience in restaurant or F&B service.
• Excellent communication and customer service skills.
• Leadership, teamwork, and attention to detail.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person