F&B Associate (Steward)

Skills:

• Communicate to the guest and assist with their queries.
• Coordinate with kitchen staff to ensure smooth operation and guest satisfaction.
• Serve food and beverages to the guest as per the course of order.
• Observe guests and ensure their satisfaction with the food and service.
• Promptly respond to guests with any additional requests.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering
• desserts and drinks, removing courses, replenishing utensils, and refilling glasses.
• Prepare mixed drinks for service to your customers table.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the hotel.
• Assist and maintaining the restaurants par stock levels and side station.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Greets guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guests and also try to upsell.
• Qualification : 3 Years Hotel Management course or Any Diploma in hotel Management With Completion IT and OJT