F&B Associate

Job Title:

Job Summary

The Food & Beverage Associate is responsible for delivering excellent customer service by efficiently taking orders, serving food and beverages, and ensuring a clean, welcoming dining environment. The role requires strong communication skills, attention to detail, and a commitment to guest satisfaction.

Key Responsibilities

• Greet guests warmly and provide courteous, professional service
  
• Present menus, explain menu items, and make recommendations when requested
  
• Take accurate food and beverage orders and enter them into the POS system
  
• Serve food and drinks promptly, ensuring correct presentation and quality
  
• Monitor guest satisfaction and respond promptly to requests or concerns
  
• Prepare tables before service and clear tables after use
  
• Maintain cleanliness and hygiene of dining areas, service stations, and equipment
  
• Handle payments, process bills, and manage cash or card transactions accurately
  
• Follow food safety, hygiene, and health regulations at all times
  
• Assist with opening and closing duties as required
  
• Work collaboratively with kitchen and service staff to ensure smooth operations
  

Requirements & Qualifications

• High school diploma or equivalent preferred
  
• Previous experience in food and beverage service is an advantage
  
• Strong interpersonal and communication skills
  
• Customer-focused attitude with a positive demeanor
  
• Ability to work in a fast-paced environment
  
• Willingness to work shifts, weekends, and holidays
  
• Basic knowledge of food safety and hygiene standards
  

Skills & Competencies

• Excellent customer service skills
  
• Teamwork and cooperation
  
• Time management and multitasking
  
• Attention to detail
  
• Basic cash handling and POS knowledge
  

Working Conditions

• Standing for extended periods
  
• Carrying trays and handling food and beverages
  
• Shift-based work, including evenings, weekends, and public holidays

Interested Candidate contact at hr@eunoiahospitality.in or call 9167779104.