Fault Management Specialist IP

Job Description

As a Fault Management Specialist IP, You will be responsible for handling advanced technical issues, ensuring system reliability, and providing detailed troubleshooting for network and IT infrastructure. You have: 7+ years work experience in ISP/MSO environment covering following with a bachelor s or equivalent degree. Experience in Fault Management L2 support for IP/Security domain (NOC support) Proven experience in IP fault management, network troubleshooting, and incident response. In-depth knowledge of carrier class data/voice network services (LAN/WAN, routing protocols, ISIS, BGP, MPLS, VPLS, ACI,DDOS,SDN) Hands-on experience in troubleshooting of complex large scale TCP/IP networks with a minimum of two years in an ISP/MSO like environment. Perform network node administration and security audits on Cisco/Juniper switches/routers and Juniper/Check Point firewalls, inclusive of routine preventive and corrective maintenance of the network nodes. It would be nice if you also had: Working knowledge of IOS XR, Cisco ASR 9010, Nexus 5k,9k, Juniper MX,PTX products. ITIL process awareness. IP Certifications on Juniper and/or Cisco are required Monitor network performance and identify faults using network management tools and systems. Diagnose and troubleshoot IP network issues to determine root causes and implement corrective actions. Respond promptly to network incidents and outages, ensuring minimal disruption to services. Coordinate with internal teams and external vendors to resolve network issues efficiently. Perform routine maintenance and updates to network equipment and systems. Optimize network performance by implementing necessary changes and improvements. Maintain accurate records of network faults, incidents, and resolutions. Generate regular reports on network performance and fault management activities.