Facility Executive

Position Title:

Reporting

Role Overview:

technical facility management (hard services)

dedicated role for Buzzworks Operations

Key Responsibilities:

Technical Facility Management (Hard Services):

• Manage daily operations of HVAC, electrical, plumbing, DG/UPS, lift/escalators, CCTV, fire safety, and BMS systems across centre.
• Plan and execute preventive and corrective maintenance schedules for all assets.
• Ensure statutory compliance for all technical systems and maintain required records.

Soft Services Management:

• Oversee housekeeping, pantry, security, front-office, pest control, Event management and waste management services.
• Drive high standards of hygiene, safety, and customer satisfaction across all centre.
• Conduct periodic service audits to assess performance of soft service vendors.

Vendor & Coordination:

• Coordinate with vendors, contractors, and building management teams for timely issue resolution.
• Ensure service providers meet KPIs & SLAs as per contractual obligations.
• Support CAPEX/OPEX planning by obtaining vendor quotes and optimizing FM spending.

Inventory & Asset Management:

• Maintain stock of consumables, spares, safety equipment, pantry, and housekeeping supplies.
• Track asset lifecycle, maintain AMC schedules, and ensure availability of critical spares.
• Keep accurate inventory reports; implement cost control and wastage reduction measures.

Stakeholder Management:

• Act as a single point of contact for all FM-related matters supporting Buzzworks operations.
• Partner with internal teams to ensure smooth functioning of daily operations.
• Handle escalations efficiently and provide quick resolutions to operational issues.

Qualifications & Experience:

• Graduate / Diploma in Engineering (Electrical/Mechanical/Civil) or Facilities Management preferred.
• 5-08 years of experience in managing

  technical and soft services in facility management

  across multi-site operations (corporate offices/co-working/real estate preferred).
• Strong knowledge of MEP systems, soft services (housekeeping/security), vendor management, and inventory processes.

Skills & Competencies:

• Strong technical knowledge of building systems and FM industry standards.
• Experience in handling soft services and ensuring occupant satisfaction.
• Excellent Service Partner management and coordination skills.
• Strong inventory management and reporting skills.
• Effective communication, problem-solving, and stakeholder engagement.

Key Performance Indicators (KPIs):

• Minimal downtime of technical systems.
• High audit scores for hygiene, soft services, and statutory compliance.
• Zero stock-outs in critical inventory items.
• Timely vendor coordination and closure of escalations.
• Positive feedback from Buzzworks operations and centre teams.

nandinia@wtcbengaluru.org