Executive/ Sr. Executive/ Asstt. Manager/ Manager (Commercial Account)

3 - 8 years

4 - 6 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Managing Customer's emails,
  • Managing relationships with customers through calls, emails, and face to face interactions,
  • Managing outbound calls for collections and achieving weekly, monthly, quarterly, and yearly targets assigned,
  • Managing tracker of collection sheet and share weekly/monthly MIS with reporting manager,
  • Follow up with internal and external stakeholders for timely resolution and handling customer queries,
  • Managing - transfer/ name substitution/ addition & deletion/deceased cases,
  • Responsible for timely raising of demand letters, reminders to client,
  • resolve customer queries,
  • Coordination with projects, sales, and marketing departments for obtaining timely information on the progress of the construction,
  • Responsible for registration/sale deed of the property post completion of possession formalities by coordinating with client and site legal team.
  • Preparing weekly, monthly, and yearly sheets like critical cases, cancellations, legal cases, outstanding dues, future dues etc.
  • Managing relationships with clients through the provision of exceptional after-sales service.

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