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3.0 - 7.0 years
0 Lacs
bangalore, karnataka
On-site
Role Overview: You will be responsible for managing end-to-end influencer campaigns, from planning and execution to tracking and optimization, ensuring seamless operations throughout. Additionally, you will engage with creators to build and maintain relationships, refine workflows and processes for enhanced campaign efficiency, analyze performance metrics, and collaborate with internal teams to align operational goals. Key Responsibilities: - Take ownership of influencer campaigns, ensuring smooth operations and execution - Build and maintain relationships with influencers for smooth onboarding and high-quality content creation - Continuously refine workflows and processes to enhance campaign efficiency - Analyze performance metrics, identify gaps, and suggest improvements to achieve campaign goals - Work closely with internal teams to align operational goals and ensure smooth execution Qualifications Required: - Hands-on experience in managing influencer campaigns end-to-end with a focus on operations and execution - Understanding of influencer platforms like Instagram, TikTok, Twitter, and more - Ability to oversee multiple campaign elements with attention to detail - Strong problem-solving skills and ability to troubleshoot issues - Comfortable with analyzing performance data and optimizing campaigns - Effective communication skills for coordination with influencers and internal teams - Adaptable to a fast-paced environment and open to pivoting strategies - Keen interest in staying updated with industry trends and continuous improvement Additional Company Details (if available): The company offers various benefits such as the opportunity to work on complex influencer campaigns, high involvement from leadership, autonomy in your role, working with supportive peers, scope for taking on additional responsibilities, commitment to personal and professional growth, exposure to advanced tools and strategies in influencer operations, and long-term career growth opportunities within the organization. However, if you are looking for a product company or prefer a highly structured corporate environment with rigid processes, this may not be the right fit for you. Working Days: Monday to Friday (Onsite) + Saturday Half Day (WFH) Location: HSR Layout, Bangalore.,
Posted 5 days ago
12.0 - 16.0 years
0 Lacs
chandigarh
On-site
You have over 12 years of experience and possess the following skills: - Proven experience in administration management, especially in a corporate IT setting. - Strong leadership and organizational skills, capable of handling multiple responsibilities. - Proficiency in process improvement and automation tools. - Problem-solving mindset. - Ability to maintain confidentiality and privacy. - Process-oriented approach. - Excellent communication and stakeholder management abilities. - Capable of working under pressure and effectively managing crisis situations. - High level of integrity, professionalism, and problem-solving capabilities. Additionally, you should have experience in the Hospitality, Liasoning, and CSR domains.,
Posted 6 days ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
Job Description: As the HR Operations Lead at indiagold, you will play a pivotal role in spearheading HR operations across North & West India. You will be responsible for understanding and articulating the company's value proposition in terms of compensation, wealth creation, learning, and growth for different employee segments across various regions. Your expertise will be crucial in developing the employer brand through social media content and initiatives to attract and retain the right talent in the region. Your primary responsibilities will include developing and executing the recruitment plan for field sales and key roles at the Head Office, ensuring the attraction and retention of top talent. Designing and implementing initiatives to boost employee retention, wellness, and morale will be a key focus, ensuring a motivated and engaged workforce. You will craft and execute career progression plans that foster employee growth and align with the company's business objectives. Innovative thinking will be required to devise and implement non-obvious, cost-effective incentive programs that drive performance and engagement. Engaging directly with teams on the ground in key cities will be essential to understand their needs and deliver impactful HR solutions. It is crucial to maintain a balance between employee empathy and the company's interests, always prioritizing the latter. We are looking for a candidate with high personal and professional standards, a strong ambition, and a founder's mindset. The ideal candidate should have real startup experience, a bias for action, and a problem-solving approach. Analytical and data-driven decision-making, along with an ownership mentality, will be highly valued. Previous experience in scaling HR functions, branding, hiring, retention, and morale initiatives is essential. A postgraduate diploma or degree in business management/HR from a reputed institution and 8-10 years of experience (sales experience is a bonus) are required for this role, which is based on-site with travel. If you possess an ownership mindset, a keen interest in enabling employees to achieve organizational goals, and a proven track record of delivering measurable results, we would love to chat with you. Benefits: - Best place to work - Competitive salary - Full Medical Insurance for employees and dependents - On-time Salary - Job Stability 0 Employees Laid Off due to Covid - Tremendous Growth Opportunity - Discounted Cult Membership - Monthly & Quarterly Rewards program,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Python Developer with 1-2 years of experience, you will be responsible for designing and developing scalable projects using Python frameworks. Your role will also involve hands-on experience with Python Django and building RESTful APIs. Proficiency in relational databases and a strong problem-solving ability with excellent analytical skills are key requirements for this position. In addition to your technical skills, you should be self-driven and result-oriented. Being a team player is essential, demonstrating confidence, decisiveness, enthusiasm, and flexibility in your work approach. Your collaborative attitude and willingness to contribute to the team's success will be highly valued.,
Posted 1 week ago
2.0 - 4.0 years
2 - 5 Lacs
bengaluru, karnataka, india
On-site
EF&T is Telecommunications and ICT Services company a subsidiary of Australian based company Efiniti Telecommunication Services Ltd - a trusted name in the Telecommunications and ICT sector since 2006. We are seeking an Office Administrator to join our ICT division as we expand our services. In this role, you will support the internal IT team, assist with ICT project coordination, and liaise with clients to ensure smooth operations. Employment: Full Time Location: Bangalore, India Role & Responsibilities As an Office Administrator, you will be responsible for delivering a wide range of administrative and HR support services, including but not limited to: Conducting employee inductions and assisting with onboarding paperwork Maintaining and updating HR policies Supporting the HR team with employee queries Overseeing the upkeep of office facilities, equipment, and supplies Acting as the first point of contact for all office-related matters Greeting clients and visitors professionally Coordinating the use and maintenance of meeting rooms Managing kitchen supplies and ensuring common areas are well stocked and tidy Organising team and company events such as farewells, morning teas, and afternoon teas Handling photocopying, scanning, and document management tasks Managing incoming and outgoing mail and couriers Assisting with travel bookings and diary management Preparing and formatting Microsoft Office documents and updating files as needed Coordinating new starter requirements, including laptops, desks, and office access passes Providing day-to-day support to the Head of Business Operations Manager Assisting team members with general administrative tasks Undertaking ad hoc duties as required Qualifications & Skills We're seeking a candidate with the following skills and attributes: Excellent written and verbal communication skills, with a professional and approachable phone manner Ability to deliver exceptional service and support to employees and visitors Strong organisational skills with a keen eye for detail Proactive, reliable, and enthusiastic attitude Ability to manage multiple tasks and priorities effectively Confident working both independently and as part of a team Calm and composed under pressure Flexible and adaptable to changing priorities Initiative and ownership of responsibilities Why apply Reasons why we think this is a great role include: Competitive salary Opportunities for growth and career progression Join a dynamic and supportive team Interested candidates can email their resume to [HIDDEN TEXT] If you think you are the right candidate, then please apply by clicking Apply for this job right now as this ad will not last long. EF&T values social and cultural diversity and is committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment.
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
jamnagar, gujarat
On-site
As a Digital Imaging Technician (DIT) at Vantara, you will play a crucial role in elevating social media content creation by managing and enhancing the data integrity and workflow of video production. Collaborating closely with the Director of Photography (DOP) team and Post-Production team, you will ensure that all media is stored, organized, and easily accessible throughout the production lifecycle. Your key responsibilities will include managing and backing up large volumes of video footage, developing efficient data management workflows, providing organized data to the Post-Production team for storytelling enhancement, and overseeing the tech management of hard drives, cards, and data transfer equipment for seamless content delivery. The ideal candidate for this role will be highly organized, detail-oriented, and possess strong data management skills. You should be technically skilled, familiar with camera file formats and data wrangling tools, and have a good understanding of file organization best practices. Additionally, being social media savvy and having a collaborative mindset to work with DOPs, Editors, and Producers will be essential. A proactive problem solver with an interest in conservation and a passion for impactful storytelling will thrive in this role. Preferred qualifications include 2-3 years of experience in a DIT or similar role, a strong understanding of video file formats and data backup protocols, and experience working on content for social media platforms. Familiarity with editing software such as Adobe Premiere Pro, DaVinci Resolve, or similar tools is desirable. Joining our team at Vantara will provide you with the opportunity to contribute directly to impactful content creation and develop your skills in both production and post-production. If you are excited about contributing to meaningful storytelling and thrive in a fast-paced environment, we encourage you to apply for this role and be a part of our team dedicated to creating powerful stories that inspire positive change.,
Posted 1 week ago
4.0 - 8.0 years
3 - 10 Lacs
hyderabad, telangana, india
On-site
Roles & Responsibilities: The Sr. Associate IS Engineer at Amgen India will participate in requirement gathering sessions, document business processes, and create SDLC work for review. Key responsibilities include: Knowledge of Identity and Access and Role Management applications (IBM ISIM, IBM IGI, Sailpoint IdentityIQ, Microsoft Identity Manager) will be preferred Implementing monitoring systems to track user access and changes, ensuring compliance with regulations and company policies. Analyzing business needs for identity and access management (IAM) solutions, including user authentication and authorization requirements. Provide appropriate functional support throughout the life of the projects/products Overseeing the deployment of IAM solutions, including configuration, installation, and customization of identity management tools. Solve problems, respond to blocking issues, and perform repairs as needed Regularly reviewing and updating IAM systems to enhance security measures and improve user experience. Create and maintain user documentation such as SOPs, design documents, operational drawings, manuals, etc. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree and 2 years of Information Systems experience or related field OR Bachelors degree and 4 years of Information Systems experience or related field OR Associates degree and 6 years of Information Systems experience or related field OR High school diploma / GED and 8 years of Information Systems experience Must-Have Skills: Familiarity with IAM tools and technologies (e.g., Okta, Microsoft Azure Active Directory, LDAP). Understanding of security principles, including authentication, authorization, encryption, and compliance standards (e.g., GMP, SOX). Ability to analyze and interpret complex data to identify issues or validate outcomes. Skills in managing projects, including planning, execution, and collaborator communication. Sharp learning agility, problem-solving and analytical thinking Good-to-Have Skills: Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and their IAM services. Knowledge of IGA principles, including role-based access control (RBAC) and access certifications. Understanding of data privacy laws and regulations to ensure compliance in identity management practices. Knowledge of incident response procedures and the ability to manage security incidents related to identity management. Professional Certifications: Certified Identity and Access Manager (CIAM) (Preferred) Certified Information Security Manager (CISM)(Preferred) SailPoint Certification (Preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Good social and collaboration skills, with the ability to communicate effectively with business users, technical IT groups, project managers Work Hours: This position operates on the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours, including weekends and holidays as required.
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
agra, uttar pradesh
On-site
As a Sales Executive in our organization, your primary responsibility will be to generate demand for new product launches among B2B channel partners. You will need to leverage your persuasive skills to convince our partners of the value and benefits of these new products. Additionally, you will be tasked with identifying potential new customers through a combination of primary and secondary research efforts. Analyzing sales data will be a crucial part of your role, as you will be expected to identify sales opportunities for cross-selling and up-selling. Meeting daily Turnaround Time (TAT) targets is essential, and you will need to address and resolve any challenges faced by B2B customers regarding account management on a daily basis. Your responsibilities will also include scheme and identity data updation, daily stock checking, print order management, party issue-complaint solving, order processing, ticket management, and monitoring the list of parties who have not placed orders within the specified timeframe. Regularly reviewing the active and starred books list will be necessary for effective Order Process. To excel in this role, you must possess strong analytical thinking skills to interpret excel data and make informed business decisions. Negotiation skills will be valuable in closing sales by effectively addressing customer concerns and highlighting key selling points. Being process-oriented is essential to ensure compliance with defined processes, Key Result Areas (KRAs), and Standard Operating Procedures (SOPs). We are looking for candidates with a minimum of 2 years of experience in Field Sales, Inside Sales, or Business Development in any industry. A proactive mindset, a strong problem-solving ability, and a willingness to contribute to the sales team's success are key attributes we value. This is a full-time position based in Dayalbagh, Agra, and requires you to work from the office. The compensation package includes yearly bonuses, leave encashment, and Provident Fund benefits. If you are ready to take on the challenge of driving sales growth and are committed to delivering results, we encourage you to apply for this position.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
The Methods and Tools (M&T) team at Airbus India is a transverse team collaborating with various core engineering verticals within Airbus. The team specializes in providing digital solutions to engineering challenges in a multi-functional environment. One of the unique selling points of the M&T team is the combination of Core Engineering domain knowledge and software development skills among its members. This enables the team to play a crucial role in driving digitization initiatives at Airbus by leveraging the latest technologies and their domain expertise. The team is involved in developing digital solutions for different Core Engineering departments, including data-driven designs of wiring, automated routing of electrical harnesses, and data analytics-based products aimed at reducing physical tests of material specimens. Additionally, the team works on creating web-based solutions to automate various workflows such as flight test planning. As Product Owners in Agile methodology, the M&T team actively participates in developing cutting-edge digital products for Airlines, MROs, Lessors, Airports, etc. These products are designed to optimize aircraft maintenance, provide data-driven insights to airlines for predicting maintenance needs, enable aircraft health monitoring, and conduct data-driven reliability analysis of various aircraft parts. To excel in this role, candidates are expected to possess the following skills: - Dynamic, proactive, good team player, and effective communication skills - Strong problem-solving abilities - Creativity, curiosity, and openness to change and continuous improvement - Interest in learning various software technologies Key Responsibilities: - Collaborate with engineering domain experts to understand business requirements - Comprehend business processes and data flows across different domains - Detail requirements for software development - Engage in coding activities - Conduct data analysis and develop algorithms based on engineering needs - Adhere to Agile Development methods Key Technical Skills Required: - Proficiency in data structures - Coding skills in C/C++/C#/Java - Knowledge of Python, R (Nice to have) - Understanding of database technologies (Nice to have) - Familiarity with AWS/MS Azure (Nice to have) - Excellent analytical and reasoning skills - Strong communication skills This role requires a keen awareness of potential compliance risks and a commitment to integrity, which is fundamental to the success, reputation, and sustainable growth of the Company. Company: Airbus India Private Limited Employment Type: Permanent Experience Level: Entry Level Job Family: Software Engineering Note: By submitting your CV or application, you consent to Airbus using and storing information about you for monitoring purposes related to your application or future employment. This information will be used solely by Airbus. Airbus is dedicated to equal opportunities for all individuals. We strictly prohibit any form of monetary exchange during the recruitment process. Any instances of impersonation of Airbus for such purposes should be reported to emsom@airbus.com. At Airbus, we encourage and support flexible working arrangements to facilitate innovative thinking and collaboration among employees.,
Posted 2 weeks ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
As a Client Support Champion at Finmo, you will play a crucial role in assisting global businesses to overcome real-world challenges in a fast-paced fintech environment. Your main objective will be to provide top-notch support to our clients, ensuring their success by resolving technical issues, enhancing user experience, and facilitating smooth onboarding and adoption processes. Your responsibilities will include being the primary point of contact for client queries, offering prompt and reliable assistance across technical and product-related issues. You will dive deep into problems, collaborate with the Tech/Product teams to troubleshoot efficiently, and ensure timely resolution. Additionally, you will guide new clients through the onboarding phase, create and deliver training materials to promote product adoption, and maintain support documentation to track issues and trends. Your role will also involve serving as a bridge between users and internal teams, providing valuable insights and feedback to drive continuous product and process improvements. You will assist customers in navigating through system updates and new features, ensuring their understanding and confidence in utilizing Finmo's offerings. To excel in this role, you must possess strong communication skills, both written and verbal, to engage effectively with clients and internal stakeholders. You should be detail-oriented, organized, and adept at managing multiple conversations simultaneously. A problem-solving mindset, coupled with a curious and analytical approach, will enable you to address issues efficiently and effectively. While confident communication and fluency in English are essential requirements, familiarity with REST APIs, experience with tools like Postman for API testing, and exposure to SaaS-based platforms are considered advantageous. This onsite role is based in our Bangalore office at HSR Layout and requires a minimum of 2 years of experience in a similar client-facing or support role. Working at Finmo offers you the opportunity to be part of a rapidly growing fintech product, gaining valuable industry exposure and deep domain expertise. Join us at Finmo and be a part of a dynamic team dedicated to empowering global businesses and making a meaningful impact in the fintech industry.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
amritsar, punjab
On-site
You are looking for Sales Executives for Two Wheeler Loan. Your main responsibilities include interacting with customers, agencies, and vendors to understand their requirements, monitoring delinquencies within defined TAT, and being open to travel to dealers, customer places, and branches. It is essential to maintain up-to-date knowledge of the product and regularly track the portfolio for specific buckets in the assigned area. Building excellent relationships with all stakeholders in the Two Wheeler business and managing customer issues are also crucial aspects of the role. You must be focused and disciplined in your work. Candidates are required to have a Graduation or 12th qualification. The working days are Monday to Sunday, with working hours from 09:00 to 17:30. Employee benefits include employee-friendly policies, health care & insurance, sick leave, medical insurance, accidental insurance, and certificates. The ideal candidate should possess the following knowledge, skills, and abilities: - Tech-savvy - Highly motivated - Self-starter - Exceptional verbal and communication skills - Excellent presentation skills - Excellent time management skills - Problem solver If you meet these requirements and are ready to excel in a challenging yet rewarding sales role, we look forward to receiving your application.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
You will be responsible for managing post-booking queries and loop closure according to SLA requirements. Your duties will include coordinating daily bookings for clients, collaborating with internal teams for daily operations, and overseeing end-to-end visa services for customers. It is essential to understand corporate requirements thoroughly and maintain service levels. Daily activities need to be updated in the project management tool, and customer queries should be escalated if there is a dependency on any internal team member. Effective communication and coordination with external partners is key. Handling customer inquiries promptly and professionally, staying abreast of industry trends and regulatory changes for operational compliance, and contributing to the overall operational efficiency of the organization will be part of your role. You should have reasonable experience in daily operations, a good understanding of visa-related nuances, and proficiency in MS tools, especially Excel. Effective communication and problem-solving skills are crucial for success in this role. Qualifications required for this position include a Bachelor's degree in Business Administration, previous experience in operations, strong analytical skills, attention to detail, and accuracy in task execution. Proficiency in operational tools, software, and systems is necessary, along with strong written and verbal communication skills. The ability to thrive in a fast-paced environment, proactive problem-solving skills, and managing multiple priorities are essential. Knowledge of regulatory compliance and industry best practices is preferred. This is a full-time position that requires you to work from the office from Monday to Saturday. You will need to bring your own laptop for work. Experience in operations for at least 1 year is preferred for this role. Work Location: In person,
Posted 2 weeks ago
1.0 - 6.0 years
2 - 5 Lacs
thane, maharashtra, india
On-site
???? WE ARE HIRING! ???? Customer Service Executive (Banking Process Voice) ???? Location: Thane / Malad ???? Qualification: HSC / Graduate ???? Experience: 1+ Year ???? Shift: US Rotational (5:30 PM 10:00 AM) ????? Work Days: 5 Days Working | 2 Days Off ???? Salary: ?33,000 ?37,000 In-Hand ? ?1,750 Extra Allowance ???? One-Way Pick-Up or Drop to Home Provided! --- ???? Job Role: ? Resolve Customer Queries ? Provide Accurate Banking Information ? Ensure Customer Satisfaction --- ???? Requirements: ? Decent English Communication ? Willingness to Work in Voice Process ? BPO Experience is a Plus! --- ? Join a Leading Banking Customer Support Team! ???? Growth | ???? Stability | ???? Career Boost ???? Apply Now! CONTACT HR JAYDITYA - 8433950427
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
As a Business Development Executive at BugTroopers, you will play a crucial role in driving business growth in the cybersecurity/SaaS space. Your responsibilities will include identifying and pursuing new business leads, scheduling and attending meetings with prospective clients, and delivering compelling pitch presentations that clearly communicate BugTroopers" value. Additionally, you will build and maintain strong relationships with clients, partners, and vendors, acting as a liaison between the CEO and external stakeholders to ensure top-notch service. You will also provide executive support to the CEO by assisting in daily operations, including thorough meeting preparation and efficient calendar management. This will involve coordinating internal team communications and meetings to align everyone with the CEO's schedule and priorities. Furthermore, you will prepare high-quality reports, proposals, and communication materials as needed, including drafting emails, crafting business proposals, creating presentation decks, and compiling meeting notes or follow-up action lists. In addition to your core responsibilities, you will work closely with different teams to gather information for the CEO and help coordinate projects or initiatives driven by the CEO's office. You will ensure internal requests and tasks are prioritized and completed in a timely manner. Moreover, you will take on ad-hoc projects and strategic research assignments for the CEO, contributing wherever needed to support BugTroopers" growth and success. To be successful in this role, you must hold an MBA and B.Tech (Engineering) degrees, with at least 5 years of professional experience in business development, sales, or strategic support roles. Prior experience supporting C-level executives or working in a Founders Office role is a plus. You should have a proven track record in driving business growth, excellent communication and interpersonal skills, strong organizational and time-management abilities, and proficiency with business productivity tools and CRM software. Preferred qualities for this role include being highly organized and proactive, having a startup mentality, maintaining a professional demeanor, being a people person, and possessing strong problem-solving skills. In return, BugTroopers offers competitive compensation, impact and exposure working directly with the CEO, learning and growth opportunities in business development and executive management, a dynamic startup culture of collaboration and trust, and mission-driven work revolutionizing cybersecurity through crowdsourced security testing.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
hyderabad, telangana
On-site
The Sales and Marketing job role based in Hyderabad, India (500003) is a Full-Time position suitable for freshers with internship experience. The role requires onsite work and necessitates skills in campaign management, marketing, task-driven approach, market research, digital marketing, and event management. Additional preferred skills include innovative thinking, problem-solving abilities, time management, and organizational skills. The ideal candidate for this position should hold a Bachelor's or Master's degree in Marketing and should have a demonstrated interest in a cross-functional role. Strong organizational and time management skills are essential to manage multiple projects and meet deadlines efficiently. The candidate should be an innovative thinker and a creative problem solver capable of handling multiple assignments in a fast-paced environment. Excellent written and verbal communication skills are a must, along with the ability to focus on both the big picture and intricate project details. Fieldwork is also a requirement for this role. The primary responsibilities of the Sales and Marketing job role include coordinating with sales and marketing teams to promote events through platforms like YouTube and webinars. The candidate will be required to collaborate with external stakeholders such as advertising agencies, media outlets, influencers, and vendors to ensure the smooth execution of brand initiatives. Developing consistent messaging and content that align with the brand's voice across various marketing channels is crucial. The candidate will be responsible for creating promotional and marketing materials, including social media posts, newsletters, product descriptions, emails, and press releases. Conducting customer research, such as surveys and focus groups, to understand consumer preferences and behaviors is also part of the job role. Additionally, the candidate will be accountable for executing brand campaigns across digital and traditional media platforms, as well as organizing brand-related events, promotions, or activations to enhance visibility and engagement. Regularly tracking the consistency of the brand's visual and verbal identity across internal and external touchpoints is essential. The candidate will oversee the physical branding at events, trade shows, pop-up stores, and promotional activities to ensure a cohesive brand experience. Moreover, tracking and measuring the effectiveness of community programs, their impact on key business metrics, and the overall ROI for Startoon Labs will be part of the job responsibilities.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
About Aptia Aptia, a leading professional services firm, is dedicated to simplifying complexity for businesses and individuals in the areas of pensions, health, and insurance solutions. Combining cutting-edge technology with deep industry expertise, we support over six million people and more than 1,100 clients across the US, UK, India, and Portugal. Our focus on innovation, accessibility, and client success ensures that managing pensions, health, and insurance is more effective, allowing businesses to concentrate on their core activities. As we expand, Aptia Group invests heavily in learning and development to create unique career paths for our team members. Our values of being Specialist, Responsive, and Thoughtful are not just words but the foundation of our business. We strive to exceed client expectations, evolve continuously, and build long-term relationships based on genuine care. Job Description As a Level 2 Specialist, your responsibilities will include: - Accurately inputting case details, notes, and updates into case management systems and databases. - Ensuring confidentiality and compliance with HIPAA and other regulations for all client information. - Reviewing case data for completeness, consistency, and compliance with organizational policies. - Identifying patterns in case data to enhance process improvement and service quality. - Tracking service delivery timelines to meet client care requirements. - Participating in team discussions to improve case management processes. - Assisting in the development and implementation of new processes to enhance client service delivery. - Collaborating with the client delivery team to meet client-specific goals and requirements. - Providing administrative support for client contracts, service agreements, and deliverables. - Tracking client satisfaction and addressing any issues or feedback for resolution. - Conducting regular evaluations and providing backend customer service support. - Attending meetings, participating in calibrations, and coaching colleagues for performance improvement. - Leading improvement projects and quality enhancement initiatives within the team or business unit. Requirements To be eligible for this role, you need to have: - Minimum 3.5 years of overall experience. - At least 12 months of experience as a Specialist/Senior Analyst. - Meets Expectations/Ontrack or equivalent rating in the last appraisal. - Not under any Performance Continuity Plan or faced official disciplinary action within the last 3 months. Additional Skills & Competencies What makes you stand out: - Adaptable communicator, facilitator, influencer, and problem solver. - High attention to detail and strong relationship skills. - Ability to work independently and collaboratively in a team. - Strong multi-tasking and time prioritization skills. If you are interested in this role and meet the eligibility criteria, we encourage you to apply by submitting your resume with relevant contact information. We welcome applicants who are open to working in shifts and are committed to delivering exceptional service in the US Health Domain. Should you require any reasonable adjustments to the recruitment process for accessibility, please feel free to reach out to us.,
Posted 2 weeks ago
3.0 - 10.0 years
0 Lacs
telangana
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers" expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) organization we are looking for people with a passion for delivering customer success. As a Senior Support Escalation Manager, you will be the primary contact managing escalated customer and partner issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and orchestration skills, and deepen your relationship management expertise. This role is flexible in that you can work up to 50% from home. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities: - Customer Resolution: Act as a primary contact to understand issues and improve experiences for account-aligned customers and maintain relationships with internal and external teams to resolve customer issues. - Mentor others on the team and participate in strategic projects to enhance resolution times and customer satisfaction. - Provide status updates to customers and internal stakeholders and identify trends from internal retrospectives and suggest improvements. - Collaboration: Collaborate with engineering and operations teams to identify the right resources and manage escalated issues for account-aligned customers and ensure existing processes don't hinder issue resolution. - Communication: Manage customer and field expectations around issue response and keep stakeholders informed on issue response and resolution status and communicate internally to drive faster issue resolution. - Process Improvement: Identify systematic issues and participates in improvement projects and create executive summaries and identify patterns in customer issues. - Vendor Relationships: Drive relationships with outsource vendors for issue resolution. Qualifications: Required Qualifications: - 10+ years of technology industry, customer service, or related experience - OR Bachelor's Degree in technology, business, or related field AND 4+ years of technology industry, customer service, or related experience - OR Master's Degree in technology, business, or related field AND 3+ years of technology industry, customer service, or related experience - OR equivalent experience - Deep technical support experience for Windows and Office software (including consumer versions). - Prior experience as a Support Engineer in Windows and Office products and Microsoft Account. - Customer service and support experience. - Demonstrated business maturity. - Escalation management and critical situation handling. - Problem-solving and research skills. - Organizational skills with attention to detail. - Understanding of reverse logistics. - ITIL or similar problem management. Personal Attributes/Interpersonal Skills: - Collaborative team player with strong stakeholder management skills. - Excellent time organization and close-out discipline. - Problem solver that can identify both short-term mitigation and propose options for longer-term resolution. - Strong written and verbal communication skills. - Excellent judgment, decision-making skills, and the ability to work under continual deadline pressure. - Ability to manage and work within ambiguity to reach a successful outcome. - Ability to influence and build relationships in an international environment. - Inquisitive and proactive, actively seeking new solutions. - Ability to work remotely on individual issues while contributing to team success.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
navi mumbai, maharashtra
On-site
The job involves planning and preparedness for disaster risk reduction and mitigation. You will be responsible for building capacities of NGOs, CBOs, youths, and other key stakeholders on disaster preparedness. This includes carrying out disaster risk assessments in hotspots, developing plans to reduce damage from natural hazards, and identifying vulnerable locations for intervention programs. You will also be conducting trainings for communities and stakeholders, as well as capacity building for volunteers in disaster risk reduction. Additionally, you will work with grassroots and community stakeholders to implement standard operating procedures for disaster preparedness and mitigation. Building partnerships with various stakeholders is also a key aspect of the role. The education requirement for this position is a graduation or post-graduation degree in Climate Change, Environmental Science, Natural Resource Management, or Disaster Management. The ideal candidate should have 8-10 years of experience in a related field. Key skills and competencies for this role include excellent communication and interpersonal skills, the ability to collaborate effectively, innovative problem-solving skills, and strong time management abilities. If you meet the qualifications and possess the necessary skills, this position offers an opportunity to make a meaningful impact in disaster risk reduction and mitigation efforts.,
Posted 2 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
delhi ncr, india
On-site
Academically Qualified Graduate Metallurgical Engineer and with job experience in Quality Assurance and R & PD Department. Development of in house testing facilities for R&D work. Co-ordinating the entire product development including requirement of analysis, finalizing specification and testing activities. Familiar with handling metallurgical lab activities & well knowledge in metallography. Familiar with all microstructures of plain, medium carbon, low alloy and bearing (Like 100Cr6, SCM 415, etc) steels. Hands on experience on equipments like optical microscope, UTM, indentation hardness testers. Involving in selection of raw materials, metallurgical aspects, process optimization for new products.Familiar with International standards like ASTM, API, ISO, BS. Certified internal quality management system (ISO, IAFT) auditor. Having good experience in monitoring & validation of heat treatment process & furnaces.Self motivated professional, capable of working independently and as part of a team. Preparing the Technical documents and reports like MTC, QAP, PFD, MSTP, CHECKLIST, PROCEDURES and TECHNOLOGY SHEETS for customers. Taking decision on the basis of application and the end use of the products. Reporting to top management on the performance of ongoing quality process. Looking after customers complaint and product development. Involvement in Customer/External audits, visits and closure of complaints, non-conformity in company. Perform/involve in R&D of new grades and products for various new customers and projects. TPM & 5S responsibilities to maintain our department document and monthly presentation New grade development with customer satisfaction and need. Customer handling and visit plan for Code of conduct Audit and process Audit. Document required for the New Grade and Customer approval like FMEA, PFD, PPAP, CP, PQCT etc. Testing of rolled product Wire, Bar and flats like decarb, inclusion, microstructure, grain size, hardness tensile, jominy, macro,impact etc. SMS process control and heat release in SAP. Prepare manufacturing feasibility report for customer. Online process control wire and Bar mill. Testing certificates and Pre dispatch Inspection Reports (PDIR) of various customers. Process Control : - Responsible for checking & maintaining the Quality & Process Improvement of cast billets, rolled & draw product of produced grades. Communicate the internal process deviations to vendor plants.
Posted 3 weeks ago
10.0 - 15.0 years
0 Lacs
karnataka
On-site
You are someone who puts your innovation to work to advance our success and your own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. Your main responsibilities include but are not limited to the following: - Developing a sales plan and strategy to meet client needs for enclosures enabling the growth of the product and brand. - Conducting monthly/yearly sales forecasting. - Traveling within the assigned territory to meet customers, find opportunities, and close orders. - Understanding client needs and offering value-based optimized solutions. - Mapping clients, generating opportunities, providing techno-commercial offerings, following up, and closing orders. - Building a strong review and partnering mechanism with monthly reviews, joint visits, account mapping, and trainings for channel partners. - Consistently building a new customer base and enhancing market penetration within the assigned territory. - Planning and executing promotional events, presentations, and training sessions along with channel partners. - Developing an understanding of market trends and the competitive environment. - Accepting responsibilities besides the ones listed here as per organizational needs. Skills, Qualifications & Experience: - High Emotional Intelligence (EQ) Skills - Ability to work effectively in a cross-functional organization. - Approach of continuous improvement. - Problem solver and good negotiator. - Excellent interpersonal and communication abilities. - Must have a strong customer orientation. - Efficient time management. Qualifications: University Degree in Electrical / Mechanical / Instrumentation Engineering. Experience: - 10-15 years of experience in Sales & Marketing. - Worked with a multinational company. - More than 10 years of External Sales & Marketing experience in a professional target-driven business. - Growing top-line sales through targeted individual sales activity. - Previously handled a large geographic territory. - Negotiation and management of major contracts and key accounts. - Budget processing/forecasting/management reporting. At nVent, you will have a dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day. nVent is a leading global provider of electrical connection and protection solutions. Our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install, and service high-performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings, and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability, and innovation. Our principal office is in London, and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF, and TRACHTE. Learn more at www.nvent.com. We are committed to strengthening communities where our employees live and work. We encourage and support the philanthropic activities of our employees worldwide. Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money. Our core values shape our culture and drive us to deliver the best for our employees and our customers. We are known for being: - Innovative & adaptable - Dedicated to absolute integrity - Focused on the customer first - Respectful and team-oriented - Optimistic and energizing - Accountable for performance At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity mean that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.,
Posted 1 month ago
0.0 - 1.0 years
6 - 12 Lacs
Jaipur, Rajasthan, India
On-site
Role & responsibilities Support the recruitment team with sourcing candidates, scheduling interviews, and conducting initial screenings. Manage the interview process and provide feedback to candidates and hiring managers. Serve as a point of contact for employee inquiries and concerns. Collaborate with stakeholders. Prepare and submit HR reports. Preferred candidate profile Bachelor's degree in Human Resources, Business Administration, or a related field. Excellent communication, interpersonal, and problem solving skills.
Posted 1 month ago
12.0 - 18.0 years
3 - 5 Lacs
Bhopal, Madhya Pradesh, India
On-site
Job description The Regional Business Manager responsible for Business Development for entire region as well as servicing existing clients/portfolio & Develop Team Role & responsibilities Over 12-18 years of experience, minimum over 10-12 years in various leadership role Should have problem solving capabilities, staff development. Should have long term vision & prospect about the company. Should Monitor his team & direct reports, performance and there timely report. Monitoring performance and goal sitting. Preference to the same state / region profile. Computer Literate, Physically Fit, NOC from other institution CIBIL is to be clear, minimum 2 professional reference to be taken as positive, we prefer the candidate from same domain. Knowing good knowledge of Geographical area of working. Good energetic in appearance, leadership quality to motivate the team at state level , having appetite to lead people over hundred / thousand in systematic way . Taking leadership for new initiative, marketing activities , relationship with other departments and verticals , coordination , negotiation skills , pre-setting the team and himself in front of marketing activities , meeting in HO's , departmental meeting , knowledge sharing and product training to new employees and customers groups Succeed Together, Nurture Talent Hard Work and Detail Orientation, Industry Awareness Reviews portfolio performance of various sourcing channels, different category products and specific customer segments .Understand the gap and help define product policy with the help of underwriting team.
Posted 1 month ago
0.0 - 1.0 years
6 - 12 Lacs
Bengaluru, Karnataka, India
On-site
Role & responsibilities Support the recruitment team with sourcing candidates, scheduling interviews, and conducting initial screenings. Manage the interview process and provide feedback to candidates and hiring managers. Serve as a point of contact for employee inquiries and concerns. Collaborate with stakeholders. Prepare and submit HR reports. Preferred candidate profile Bachelor's degree in Human Resources, Business Administration, or a related field. Excellent communication, interpersonal, and problem solving skills.
Posted 1 month ago
1.0 - 5.0 years
0 - 0 Lacs
pune, maharashtra
On-site
Plan It Out is currently seeking an enthusiastic and detail-oriented individual to join our team as an Event & Client Service Manager in Pune. As an Event & Client Service Manager, you will play a crucial role in coordinating and managing all aspects of event planning and execution, ensuring seamless operations and client satisfaction. Your responsibilities will include meeting with clients to understand their needs, developing comprehensive event plans, liaising with vendors and service providers, and overseeing event execution from inception to completion. Strong communication, organisational, and time management skills are essential for success in this role, along with a minimum of one year of experience in the events industry. If you are a creative problem solver who thrives under pressure and enjoys building strong client relationships, we encourage you to apply. A Bachelor's degree in Hospitality Management, Event Planning, Marketing, or a related field is preferred. At Plan It Out, we offer a supportive work environment where you can gain hands-on experience, mentorship, and opportunities for career advancement. Additionally, you will have the chance to collaborate with a dynamic team and access top-tier industry exposure. If you are passionate about events and growth, we invite you to join us in building something amazing together. To apply for this exciting opportunity, please send your resume to nikitha@planitout.in. For more information about our company, visit our website at https://planitout.in/.,
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
As the Senior Manager of Customer Success at Frido, you will be instrumental in establishing and overseeing a top-tier customer success division. Your role will entail leading the customer success team, ensuring customer contentment and loyalty, and providing a seamless customer experience. This position is ideally suited for a proactive leader with a successful history in direct-to-consumer startups and a deep understanding of customer relationship management. Your core responsibilities will include: - Strategic Leadership: Develop and implement customer success strategies to enhance customer satisfaction, retention, and loyalty. - Team Management: Recruit, train, and guide a high-performing customer success team to offer exceptional customer service. - Customer Engagement: Act as the main point of contact for key customers, ensuring they receive exceptional support and personalized attention. - Performance Metrics: Set KPIs and metrics for customer success, consistently monitoring progress to identify trends and areas for enhancement. - Cross-Functional Collaboration: Collaborate with product, marketing, and sales teams to gather customer feedback and influence product development, promotions, and campaigns. - Customer Advocacy: Advocate for customer needs within the organization, influencing company-wide decisions. - Retention & Growth: Implement customer retention strategies, identify upsell opportunities, and drive growth initiatives to maximize customer lifetime value. - Technology Integration: Deploy and optimize customer success tools, CRM systems, and processes to improve operational efficiency. Qualifications for this role include: - Experience: 5-6+ years in customer success, account management, or similar role, preferably in a dynamic direct-to-consumer startup environment. - Leadership: Demonstrated experience in managing and expanding customer success teams. - Customer-Centric: Thorough understanding of customer behavior, lifecycle management, and retention strategies. - Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex ideas clearly. - Data-Driven: Strong analytical skills with a track record of using data to drive decisions and enhance customer outcomes. - Collaboration: Ability to collaborate effectively across teams and influence stakeholders at various levels. - Technology Savvy: Hands-on experience with CRM tools (e.g., HubSpot, Salesforce, Zendesk) and customer success platforms. - Problem Solver: Exceptional critical thinking and problem-solving abilities to proactively address challenges. - Educational Background: Bachelor's degree in business, marketing, or a related field; advanced degree preferred but not mandatory. If you are interested in this opportunity, please send your CV to om.b@myfrido.com and arif@myfrido.com, including details of your Current CTC, Notice Period, and a brief introduction about yourself. Join us at Frido in our mission to transform daily challenges into opportunities for freedom and delight. Experience the freedom to lead life on your terms.,
Posted 1 month ago
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