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Executive - Service Delivery

Executive - Service Delivery

Microland

1 - 4 years

3 - 6 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

helpdesk networking it operations management service delivery executive manager technology operations technical support monitoring testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Education Qualification :
Any Graduate Skills :
Tertiary -> Behavioral | Microland Skills | Customer Centricity | 2 - Knowledgeable Secondary -> Technology | IT Technical Support Activities | Second Line Support | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 2 - Knowledgeable Secondary -> Functional | IT Operations Management | Operational Procedures | 1 - Aware Primary -> Behavioral | Language Proficiency | English | 2 - Knowledgeable Certification :
Technology | IT Certifications | Any Certification Skill Required: - Help Desk-Log and keep records of customer/employee queries and advise on solution as per the SOP - Fault Resolution-Test and fix faulty equipment - Network-Proactively monitor Customer Networks using the appropriate Tools and respond to Alarms within SLA. - Applications-L1 support for all application related issues

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Microland

Information Technology & Services

Chennai

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Executive - Service Delivery