Responsibilities: Serve as the primary point of contact for patients and their families, addressing inquiries, providing information, and ensuring effective communication throughout their healthcare journey. Welcome and assist patients during registration, admission, and discharge processes, ensuring a smooth and positive experience. Listen to patient concerns, complaints, or feedback, and take appropriate actions to address and resolve issues promptly and professionally. Coordinate with different departments and healthcare professionals to ensure seamless delivery of services, appointments, and follow-up care for patients. Provide guidance and assistance to patients in understanding their rights, responsibilities, and available support services within the healthcare facility. Educate patients and their families on relevant policies, procedures, and guidelines, including billing and insurance processes. Collaborate with the healthcare team to advocate for patients needs and preferences, ensuring their comfort, safety, and well-being. Collect and analyze patient satisfaction surveys and feedback, identifying areas for improvement and suggesting initiatives to enhance the patient experience. Maintain accurate and confidential patient records, ensuring compliance with privacy regulations and organizational policies.

More Jobs at ster DM Healthcare

Area Sales Executives

Bengaluru / Bangalore, Karnataka, India

1.0 - 5.0 yrs

INR 1 - 5 Lacs

Staff Nurse

Delhi, Delhi, India

1.0 - 5.0 yrs

INR 1 - 5 Lacs

Manager Quality Management

Bengaluru / Bangalore, Karnataka, India

3.0 - 7.0 yrs

INR 3 - 7 Lacs

Executive - Admission Counsellor

Bengaluru / Bangalore, Karnataka, India

Experience: Not specified

INR 0 - 4 Lacs

Senior Manager - Business Development

Kozhikode / Calicut, Kerala, India

8.0 - 14.0 yrs

INR 8 - 14 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Patient Relations Interview Now

My Connections ster DM Healthcare

Download Chrome Extension (See your connection in the ster DM Healthcare )

Download Now

ster DM Healthcare

377 Jobs

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Executive - Patient Relations

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at ster DM Healthcare

Mock Interview

Download Chrome Extension (See your connection in the ster DM Healthcare )

RecommendedJobs for You

Executive - Patient Relations

Executive - Patient Relations

Assistant Manager-Supply Chain

Pharmacy Incharge

Pharmacist

Pharmacist For Chochin/Kochi (Kerala Registered )

Pharmacist

Pharmacist

Pharmacist

Pharmacist

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

Executive - Patient Relations

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at ster DM Healthcare