Executive- International Buyer Facilitation

You will be working at Tradologie.com, a B2B procurement platform that aims to revolutionize global trade by connecting bulk buyers and suppliers in a transparent and efficient manner, eliminating intermediaries and optimizing procurement processes worldwide. **Key Responsibilities:** - Assist buyers in navigating Tradologie.com's platform for bulk procurement. - Address and resolve buyer queries regarding order placement, pricing, product specifications, and delivery. - Ensure timely resolution of issues to enhance buyer satisfaction. - Build strong relationships with buyers by providing proactive support and engagement. - Educate buyers on the benefits of Tradologie.com's platform and services. - Oversee the execution of buyer transactions and ensure smooth order processing. - Coordinate with internal teams to resolve buyer concerns efficiently. - Identify common buyer challenges and provide feedback to improve platform features and support processes. - Maintain accurate records of buyer interactions and transaction history. - Provide regular reports on buyer satisfaction, concerns, and engagement levels. **Key Skills & Competencies:** - Strong verbal and written communication skills in English. - Excellent problem-solving and customer service skills. - Ability to handle multiple queries and transactions efficiently. - Basic understanding of B2B sales, procurement, or e-commerce platforms. - Proficiency in CRM tools and Microsoft Office. - Self-motivated, proactive, and detail-oriented approach. **Preferred Qualifications:** - Bachelor's degree in Business, Sales, Commerce, or a related field. - 2-3 years of experience in buyer facilitation, customer support, or B2B sales. - Prior experience in a global B2B marketplace, trading company, or procurement platform is a plus.,