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Executive - Debt Management Services - Rural

Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

2 - 6 Lacs

india madhubani jainagar

Posted:4 days ago| Platform:

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Skills Required

management risk control legal risk payments risk analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Manage Daily Risk Report (DRR).

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Track cases individually and ensure resolution as per agreed timelines (AOP).

Portfolio Management.

Debt Collection Strategy.

Target Achievement.

Regulatory Compliance.

Reporting and Analysis.

Risk Management.

Team Leadership.

Vendor Management.

Co-ordinate with internal and external clients.

Debt Collection & Recovery.

Risk Mitigation & Legal Proceedings.

Record Keeping & Reporting.

Compliance & Regulations.

Required Qualifications and Experience

Experience in achieving collections targets, preferably through direct customer/agency visits.

Strong ability to monitor performance and provide regular updates.

Knowledge of legal guidelines regarding repossession of products.

Proficiency in maintaining accurate records of customer interactions and transactions.

Ability to handle escalations promptly and resolve issues effectively.

Experience with Daily Risk Report (DRR) management.

Proven skills in developing and executing strategies to improve collection rates.

Experience in managing a team of collection officers to achieve targets.

Problem-solving skills to address challenges during the collection process.

Ability to manage collection reports and track performance improvements.

Competence in case tracking and timely resolution as per AOP.

Strong portfolio management and debt collection strategy skills.

Demonstrated achievement of targets and regulatory compliance.

Reporting, analysis, and risk management skills.

Team leadership and vendor management experience.

Excellent co-ordination skills with both internal and external clients.

Experience in debt collection & recovery, risk mitigation & legal proceedings, record keeping, and compliance with regulations.

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Executive - Debt Management Services - Rural