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Executive - Debt Management Services - Rural

Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

2 - 6 Lacs

nainital ramanagara

Posted:9 hours ago| Platform:

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Skills Required

finance management legal risk management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinate with internal and external clients.

Debt collection & recovery.

Risk mitigation & legal proceedings.

Record keeping & reporting.

Compliance & regulations.

Required Qualifications and Experience

Experience in achieving collections targets by visiting customers/agencies.

Ability to monitor performance and provide regular updates.

Knowledge of legal guidelines related to product repossession.

Proficiency in maintaining accurate customer interaction records.

Experience in handling escalations and resolving issues promptly.

Familiarity with Daily DRR (Daily Risk Report) management.

Ability to develop and implement strategies to improve collection rates.

Experience managing a team of collection officers.

Problem-solving skills in the collection process.

Experience managing and analyzing collection reports.

Case to case tracking experience.

Ability to achieve resolution as per AOP within agreed timelines.

Experience in portfolio management and debt collection strategy.

Proven track record of target achievement and regulatory compliance.

Skills in reporting, analysis, risk management, team leadership, and vendor management.

Experience in coordinating with internal and external clients.

Knowledge of debt collection and recovery, risk mitigation, legal proceedings, record keeping, and compliance.

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Executive - Debt Management Services - Rural