Executive - Debt Management Services - Rural

1 - 2 years

2 - 6 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 Executive - Debt Management Services - Rural 
 Job Purpose 
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients.  Culture Anchors 
  •  Work Hard:  Consistently puts in effort, plans and tracks daily progress to achieve targets.
  •  Execute with Rigor:  Takes responsibility for meeting targets with focus and effort.
  •  Own It:  Maintains honesty and fairness in all interactions in line with organization policies.
  •  Act with Integrity 

  •  Duties and Responsibilities 
  • Achieve collections target by visiting customers/agencies.
  • Monitor performance against set parameters and provide regular updates.
  • Ensure legal guidelines are complied with while repossessing products.
  • Maintain accurate records of customer interactions and transactions.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) management.
  • Develop and implement strategies to improve collection rates.
  • Manage a team of collection officers to achieve overall targets.
  • Rectify problems encountered during the collection process.
  • Manage average collection reports to monitor and improve collection performance.
  • Case to case tracking.
  • Resolution as per AOP within agreed timelines.
  • Portfolio Management.
  • Debt Collection Strategy.
  • Target Achievement.
  • Regulatory Compliance.
  • Reporting and Analysis.
  • Risk Management.
  • Team Leadership.
  • Vendor Management.
  • Co-ordinating with internal and external clients.
  • Debt Collection & Recovery.
  • Risk Mitigation & Legal Proceedings.
  • Record Keeping & Reporting.
  • Compliance & Regulations.

  •  Required Qualifications and Experience 
  • Proven experience in debt management, collections, or related financial services.
  • Strong understanding of regulatory compliance and legal processes in debt collection.
  • Experience in managing and leading teams.
  • Ability to develop and implement effective debt recovery strategies.
  • Excellent communication and negotiation skills.
  • Proficient in reporting and analysis of collection performance.
  • Ability to handle escalations and resolve issues promptly.
  • Familiarity with portfolio management and vendor management.
  • Strong record-keeping and reporting skills.
  • Ability to work collaboratively with internal and external stakeholders.
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    Bajaj Finance logo
    Bajaj Finance

    Financial Services

    Pune

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