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Bajaj Finance
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Executive - Debt Management Services - Rural

Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

2 - 6 Lacs

bikramganj

Posted:6 hours ago| Platform:

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Skills Required

finance management legal risk management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections targets by visiting customers or agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with during product repossession.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Case-to-case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinate with internal and external clients.

Debt collection and recovery.

Risk mitigation and legal proceedings.

Record keeping and reporting.

Compliance and regulations.

Required Qualifications and Experience

Experience in achieving collections targets by visiting customers or agencies.

Proven ability to monitor performance and provide regular updates.

Knowledge of legal guidelines for repossessing products.

Experience in maintaining accurate customer records and transactions.

Ability to handle escalations and resolve issues effectively.

Experience with Daily DRR (Daily Risk Report) management.

Developing and implementing collection strategies.

Team management experience, preferably with collection officers.

Problem-solving skills in the collection process.

Ability to manage and analyze collection reports for performance improvement.

Case tracking and resolution skills.

Portfolio management experience.

Understanding of regulatory compliance and reporting requirements.

Risk management expertise.

Strong leadership and vendor management skills.

Experience coordinating with internal and external clients.

Experience in debt collection, recovery, and legal proceedings.

Strong record keeping, reporting, and compliance skills.

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