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Bajaj Finance
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Executive - Debt Management Services - Consumer

Executive - Debt Management Services - Consumer

Bajaj Finance

1 - 2 years

7 - 11 Lacs

robertsganj

Posted:11 hours ago| Platform:

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Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Executive - Debt Management Services - Consumer
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities

Achieve collections target by visiting customers or agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily Risk Report (DRR) management.

Develop and implement strategies to improve collection rates.

Case-to-case tracking.

Resolution as per Annual Operating Plan (AOP) within agreed timelines.

Portfolio management.

Debt collection strategy development and execution.

Target achievement.

Ensure regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinate with internal and external clients.

Required Qualifications and Experience

Experience in achieving collections targets through customer or agency visits.

Ability to monitor performance and provide regular updates.

Knowledge of legal compliance related to repossession.

Strong record-keeping skills for customer interactions and transactions.

Experience in preparing and presenting collection activity reports.

Ability to handle escalations and resolve issues efficiently.

Experience in Daily Risk Report (DRR) management.

Proven ability to develop and implement collection improvement strategies.

Experience with case tracking and resolution as per AOP timelines.

Portfolio management expertise.

Understanding of debt collection strategies and practices.

Track record of meeting targets.

Knowledge of regulatory requirements in debt collection.

Strong analytical and reporting skills.

Risk management capabilities.

Demonstrated leadership in managing teams.

Vendor management experience.

Ability to coordinate with internal and external stakeholders.

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