Executive - Customer Experience ( NPS )

. Must be willing to work in an environment that requires 100% phone-based customer interaction

· Excellent verbal and written communications skills, with a clear distinct voice

· Conduct regular study of customer needs & driving factors of service NPS, and propose for relevant programs/actions

· Work in a team environment, effectively influence and communicate across various business lines at difference levels cross the organization

· Passion for learning/learning agile

· Transcribing all of our customer comments and NPS rating

· Must be willing to work in an environment that requires 100% phone-based customer interaction

· Excellent verbal and written communications skills, with a clear distinct voice

· Strong computer skills including: Excel, Outlook, MS Word, etc

Job Types: Full-time, Internship

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Provident Fund

Work Location: In person