Executive CRM (Real Estate)

Issuing Welcome letters, Allotment letters, Payment Plan, Demand letters, Receipts & Other post sale documents to customers.Ensure timely payment collection from customers.Ensuring Reconciliation of customer accounts, payment follow ups with the customersSolving customers queries over the phone or through emails.Sending payment reminders to the customersHandling Registration process

Requirements

Maintain an updated status of due customers.Managing all the operational works related to customer relationship managementMeet customers to serve them and address the queries related to documentations & payment processCoordinating with the banks for payment disbursementsAble to provide solutions/initiatives to improve/better work flows, suggest Home Loan Product measuresSkills: real estate,management,customer,crm