Executive (Credit Control & Underwriting claims support)

We are hiring for Executive (Credit Control & Underwriting claims support)

This role involves coordinating with underwriters, brokers, and accounting teams to ensure the accurate and timely processing of premium data and adherence to regulatory requirements. The specialist will play a critical role to process cash and evaluating and settling claims made under policies, ensuring timely resolution.

Key Responsibilities:

• Support the manager in overseeing daily operations of the in-house broker service team
• Bureau cash allocation in line with service levels.
• Review and allocate Event codes to bureau claim movement.
• Process premium transactions and correct signed lines in Eclipse.
• Prepare and process payment request for broker and audit fees.
• Working to meet agreed SLAs.
• Undertake training of new staff.
• Ensure quality checks are undertaken.
• Assist in identifying potential or actual issues that may adversely affect the business.
• To ensure that only valid queries are issued to Customer, broker or Xchanging.
• Produce monthly information to Customer that all Standard Operating Procedures are up to date and accurate

Required Qualifications & Skills:

• Ensures accuracy in processing, reconciliations, and reporting
• Handles escalations, identifies root causes, and implements corrective actions
• Proficient in MS Office and familiar with industry systems PPL, Xchanging
• Basic Knowledge of Xchanging premium and claim processing.
• A strong understanding of the (re)insurance industry.
• Strong written and oral communication skills.
• Effectively interacts with Onshore team, vendors, internal stakeholders, and auditors
• Ability to manage multiple stakeholders and prioritize tasks in a dynamic environment
• At least 5-6+ years of experience in experience in underwriting processing and slips.
• Bordereaux processing ideally within the London insurance market.
• Experience in organizational and problem-solving skills
• Knowledge of insurance accounting software and Bordereaux management systems.

Interested candidates please Walkin for the interview Mon - Fri 12 -2 or send their resume to angelena.dsouza@exlservice.com