Executive Assistant to Managing Director (operations)

Operations Executive Founder's Office

Key Responsibilities (KRAs)

1. Project & Process Execution

• Drive day-to-day operational initiatives and pilot projects under the Founder's guidance.
• Track project milestones, report progress, and flag delays proactively.

1. Cross-functional Coordination

• Liaise between business heads, marketing, operations, finance, and HR teams to ensure timely execution.
• Prepare review decks, business updates, and progress summaries for leadership meetings.

1. Business Analytics & Reporting

• Track key business metrics (sales, productivity, costs) and prepare MIS dashboards.
• Identify process bottlenecks and suggest efficiency improvements.

1. Vendor & Partner Support

• Assist in vendor evaluation, negotiation support, and performance tracking for pilot or strategic projects.

1. Founder Assistance & Strategic Support

• Manage Founder's operational priorities, meetings, and follow-ups.
• Support in planning and execution of new initiatives, market visits, and audits.

Key Performance Indicators (KPIs)

• % of assigned projects delivered on time and within budget
• Reduction in process turnaround time (%)
• Accuracy and timeliness of reports/MIS
• Cost optimization achieved through process improvements
• Stakeholder satisfaction score (internal teams & vendors)

Candidate Profile

• Graduate / MBA (preferably in Operations, Business, or Retail Management)
• 25 years of experience in operations, program management, or business coordination
• Excellent analytical, communication, and execution skills
• Hands-on with Excel, PowerPoint, and business reporting tools
• Self-starter with high ownership and ability to thrive in a dynamic environment