EvolveMinds

About Company We are hiring for India s leading tutor search and discovery platform. With a base of 2,00,000+ tutors, We offer K12 curricula across 40+ countries, IB, IGCSE, CBSE, ICSE among others. With our 1:1 online classes, we make learning personalized and result oriented. Job Summary We are hiring for its sales & client relationship management team in Gurgaon. We are looking for a dynamic, energetic & go-getter person to work in our fast-growing business development team. Skills and Experience: 1-3 years of business development/sales experience; Experience in EdTech, Financial Services or Technology will be preferred A Management Degree in Business Administration is preferred Minimum Graduate (Full time program) from a reputed university Basic proficiency in CRM Management Excellent command over Hindi & English Hunger for growth & zest for learning Ability to work under pressure Unlimited opportunities for learning & growth Key job responsibilities Advising prospective parents as per their child s requirement and assist them in booking the right tutor Aligning the parent and tutor through messages and calls Generating referrals from existing parents as well as social media Comply with the internal sales process, policies and regulations Work with and through the CRM software and Company owned software Working with our Brand Partners to oversee the success of sponsored campaigns Meeting the targets as specified by the organization Location & Timing Gurgaon- Golf course extension 6 days working Mon-Fri- Work from office Saturday- Work from home CTC INR 3.25 to 5 lakhs per annum Job Types: Full-time, Permanent Pay: ₹28,000.00 - ₹35,000.00 per month Benefits: Provident Fund Compensation Package: Commission pay Performance bonus Yearly bonus Schedule: Morning shift Work Location: In person Expected Start Date: 01/07/2025

The objective for this role is to support the corporate travel division with the review and deployment of initiatives developed to enhance end to end standard processes within the quality control system and other 3rd party vendor applications. The specialist is directly involved in overseeing the quality of our PNR transactions, corporate end to end process, including mid office routines and the quality of automation developed for productivity and increased revenue. The specialist will be directly involved in implementing and monitoring programs for efficient fulfillment and account change management. The specialist will facilitate and participate in projects that impact our organization as a whole. This individual is directly involved with the implementation of clients helping to ensure complete end to end processing of client services and is responsible for reviewing and delivering content for the training of corporate travel counselors on operational & service standards. This position reports to the Director of Quality and Development, and will have a high level of communication and coordination between departments. Monitor GDS requirements and technical issues related to quality control systems, agent tools, and scripts. RESPONSIBILITIES  Quality control of propriety system as well as 3rd party vendor applications.  Mid office automation routines with quality  Doing regular testing and finding out BUGS if any  Setting of quality parameters  Audit process and travel bookings  Identify process inconsistencies and recommend improvements to reduce error  Assist in developing QA framework  Deployment of initiatives developed to enhance end to end standard processes  Participate in new client implementations and existing client change management requests Provide consultation on capabilities and collect requirements and provide an oversight of quality control & reporting processes.. REQUIREMENTS  8+ years travel operations and/or travel experience.  Bachelors’ degree or equivalent experience.  Strong Teamwork and interpersonal skills, strong organizational skills required to handle multiple projects and priorities simultaneously.  Knowledge of reporting systems & an understanding of quality control systems  Competence with the technical environment, reservation products and procedures with an understanding of industry standards.  Excellent verbal and communication skills. Proficient in setting and managing internal and external customer expectations.  Creative, logical, independent, strong organizational and project management skills, detail oriented.  Experience of Amadeus is must  Certification in Six Sigma is must Job Type: Full-time Pay: From ₹700,000.00 per year Schedule: US shift Experience: Travel Domain: 8 years (Required) Amadeus: 8 years (Required) License/Certification: Six Sigma Certification (Required) Location: Gurugram, Haryana (Required) Work Location: In person

This role is responsible for programming and maintaining mid office technology and agent systems, scripts and applications available in the Systems Integration technology platform. This role has accountability and responsibility for the daily review of open projects relative to the automated quality control systems, ad hoc programming projects, documentation of processes and business analysis efforts. The objective of this role is to support our corporate travel division with creative solutions that increase productivity related to the agent workflow process, end-to-end automation, client services and operational quality assurance. This position reports to the Director of Automation with a high level of communication between departments. RESPONSIBILITIES  GDS Configuration and queues creation  Creation of smart flows and smart triggers  Creation of parameters for building the PNR  Basic working of online booking tool  Understanding of workflow starting from PNR created online and how it will fall on GDS and proceed ahead with ticketing.  Parameters for profile creation  Setup of form of payment.  Understanding the PNR cycle.  Manage configuration, customization and integration of the GDS with online booking tool.  Review issues and solutions with various supplier partners, such as Concur Compleat, Booking Builder, Travelport Plus, and any others, to analyze new and existing opportunities.  Proficient in project management across departments & systems, ensuring the timely delivery of requests and appropriate tracking of requirements as defined. REQUIREMENTS  Experience working directly with travel quality controls systems / mid office o Concur Compleat, Booking Builder, Travelport Plus etc.  Basic working knowledge of online travel booking tools  Familiarity with database administration  Experience and understanding of version control concepts and practical application of systems  Strong teamwork and interpersonal skills  Excellent verbal and communication skills. Proficient in setting and managing internal and external customer expectations  Strong organizational skills required to handle multiple projects and priorities simultaneously  Must be able to work independently and complete deliverables on time and with the highest level of quality  Substantial skills and proven working knowledge with Amadeus, with an understanding of industry and corporate standards  Ability to translate business requirements into a technical project/task list, and communicate the desired functionality vs. current state to applicable parties. Knowledge of the entire Microsoft Office suite of products  Bachelor’s degree or equivalent experience  Knowledge of PMP is an additional benefit. Job Type: Full-time Pay: From ₹800,000.00 per year Schedule: US shift Experience: Travel Domain: 5 years (Preferred) Work Location: In person

The objective for this role is to support the corporate travel division with the review and deployment of initiatives developed to enhance end to end standard processes within the quality control system and other 3rd party vendor applications. The specialist is directly involved in overseeing the quality of our PNR transactions, corporate end to end process, including mid office routines and the quality of automation developed for productivity and increased revenue. The specialist will be directly involved in implementing and monitoring programs for efficient fulfillment and account change management. The specialist will facilitate and participate in projects that impact our organization as a whole. This individual is directly involved with the implementation of clients helping to ensure complete end to end processing of client services and is responsible for reviewing and delivering content for the training of corporate travel counselors on operational & service standards. This position reports to the Director of Quality and Development, and will have a high level of communication and coordination between departments. Monitor GDS requirements and technical issues related to quality control systems, agent tools, and scripts. RESPONSIBILITIES  Quality control of propriety system as well as 3rd party vendor applications.  Mid office automation routines with quality  Doing regular testing and finding out BUGS if any  Setting of quality parameters  Audit process and travel bookings  Identify process inconsistencies and recommend improvements to reduce error  Assist in developing QA framework  Deployment of initiatives developed to enhance end to end standard processes  Participate in new client implementations and existing client change management requests Provide consultation on capabilities and collect requirements and provide an oversight of quality control & reporting processes.. REQUIREMENTS  8+ years travel operations and/or travel experience.  Bachelors’ degree or equivalent experience.  Strong Teamwork and interpersonal skills, strong organizational skills required to handle multiple projects and priorities simultaneously.  Knowledge of reporting systems & an understanding of quality control systems  Competence with the technical environment, reservation products and procedures with an understanding of industry standards.  Excellent verbal and communication skills. Proficient in setting and managing internal and external customer expectations.  Creative, logical, independent, strong organizational and project management skills, detail oriented.  Experience of Amadeus is must  Certification in Six Sigma is must Job Type: Full-time Pay: From ₹700,000.00 per year Schedule: US shift Experience: Travel Domain: 8 years (Required) Amadeus: 8 years (Required) License/Certification: Six Sigma Certification (Required) Location: Gurugram, Haryana (Required) Work Location: In person

Role : Relationship Manager (Post sales or CRM) Client onboarding (managing Welcome meet, welcome calls and sending welcome emails) Follow up on collections outstanding collections Capture daily follow up on excel Executing stamp duty & registration formalities Following up on Loan docs, sanction & disbursement by co-ordinating with customers & bankers Escalation management Working days : 6 days (Wednesday to Monday) Candidate must have experience in CRM or post sales from Real Estate industry. Job Type: Full-time Pay: ₹500,000.00 - ₹750,000.00 per year Experience: CRM: 2 years (Preferred) Location: Bangalore, Karnataka (Preferred) Work Location: In person

Job Title: Customer Support Executive – Domestic Voice Process Location: Sector 66, Gurgaon Process: Domestic Voice (Inbound/Outbound) Key Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries related to services, claims, or accounts. Maintain accurate records of interactions and follow-ups. Ensure a high level of customer satisfaction and service quality. Escalate complex issues to the appropriate departments. Adhere to company policies, processes, and performance standards. Requirements: Qualification: Minimum 12th Pass / Graduate Experience: 0–2 years (Freshers can also apply) Language: Good English Skills: Good communication, problem-solving attitude, patience under pressure Other: Comfortable working in a target-driven, fast-paced environment Perks & Benefits: Fixed Salary + Performance-Based Incentives Paid Training Provided Growth Opportunities within the organization Employee Benefits as per company policy Safe and supportive work environment Job Type: Full-time Pay: Up to ₹30,000.00 per month Supplemental Pay: Performance bonus Location: Gurugram, Haryana (Required) Work Location: In person

Job Title: Customer Support Executive – Domestic Voice Process Location: Sector 66, Gurgaon Process: Domestic Voice (Inbound/Outbound) Key Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries related to services, claims, or accounts. Maintain accurate records of interactions and follow-ups. Ensure a high level of customer satisfaction and service quality. Escalate complex issues to the appropriate departments. Adhere to company policies, processes, and performance standards. Requirements: Qualification: Minimum 12th Pass / Graduate Experience: 0–2 years (Freshers can also apply) Language: Good English Skills: Good communication, problem-solving attitude, patience under pressure Other: Comfortable working in a target-driven, fast-paced environment Perks & Benefits: Fixed Salary + Performance-Based Incentives Paid Training Provided Growth Opportunities within the organization Employee Benefits as per company policy Safe and supportive work environment Job Type: Full-time Pay: Up to ₹30,000.00 per month Supplemental Pay: Performance bonus Location: Gurugram, Haryana (Required) Work Location: In person

Key ResponsibilitiesDigital Marketing Plan and run paid campaigns on Meta (Facebook & Instagram) and Google Ads Set up campaign structure, targeting, budgets, and monitor ad performance Track key metrics (clicks, conversions, engagement) and prepare monthly reports Content Creation & Social Media Create daily Instagram posts, reels, carousels, and stories using Canva and video tools Write sharp, engaging copy tailored for each brand (educational vs lifestyle tone) Shoot and edit basic videos (e.g., decor styling, behind-the-scenes, testimonials) Own and update the monthly content calendar across both brands Social Engagement Respond to comments, DMs, and user queries on social media promptly Initiate engagement through polls, Q&As, giveaways, and live sessions Brand Management Support influencer collaborations , customer story campaigns, and reels featuring real users Develop visual storytelling across brand assets Ensure brand consistency in tone and visuals across channels Requirements 1–2 years of relevant experience in digital marketing and content creation Strong command over Instagram, Facebook, and Canva Working knowledge of Meta Ads Manager and basic video editing tools (e.g., InShot, CapCut) Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Experience: Digital marketing: 1 year (Required) Language: English (Required) Location: Gurgram, Haryana (Required) Work Location: In person

Key ResponsibilitiesDigital Marketing Plan and run paid campaigns on Meta (Facebook & Instagram) and Google Ads Set up campaign structure, targeting, budgets, and monitor ad performance Track key metrics (clicks, conversions, engagement) and prepare monthly reports Content Creation & Social Media Create daily Instagram posts, reels, carousels, and stories using Canva and video tools Write sharp, engaging copy tailored for each brand (educational vs lifestyle tone) Shoot and edit basic videos (e.g., decor styling, behind-the-scenes, testimonials) Own and update the monthly content calendar across both brands Social Engagement Respond to comments, DMs, and user queries on social media promptly Initiate engagement through polls, Q&As, giveaways, and live sessions Brand Management Support influencer collaborations , customer story campaigns, and reels featuring real users Develop visual storytelling across brand assets Ensure brand consistency in tone and visuals across channels Requirements 1–2 years of relevant experience in digital marketing and content creation Strong command over Instagram, Facebook, and Canva Working knowledge of Meta Ads Manager and basic video editing tools (e.g., InShot, CapCut) Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Experience: Digital marketing: 1 year (Required) Language: English (Required) Location: Gurgram, Haryana (Required) Work Location: In person

About the Role: We are hiring a Voice Process Associate with hands-on experience in hotel commission reconciliation to join our travel operations or finance support team. This role requires excellent communication skills, attention to detail, and the ability to resolve queries over voice calls and emails related to commission payments from hotel partners. Key Responsibilities: Handle inbound and outbound calls related to hotel commission payment queries. Follow up with hotels and vendors to track and reconcile pending commissions. Verify and match bookings vs. stays and expected vs. received commission amounts. Escalate and resolve discrepancies by coordinating with hotels, finance teams, and clients. Document call interactions and maintain logs for all reconciliations. Use Excel and internal systems to generate reports and maintain reconciliation records. Work closely with internal stakeholders to ensure timely collections and dispute resolution. Requirements: 1–3 years of experience in voice process/customer support. Prior experience in hotel commission reconciliation is a must. Excellent spoken English and communication skills. Strong analytical and follow-up skills. Familiarity with travel industry tools or GDS (Amadeus, Sabre, etc.) is a plus. Proficiency in Excel and reporting tools. Job Type: Full-time Pay: ₹45,000.00 - ₹55,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person Expected Start Date: 05/08/2025

Job Title: AI/ML Engineer – FastAPI, FAISS & Vector Databases Location: Gurgaon (On-site) Job Type: Full-Time Job Overview: We’re hiring an AI/ML Engineer who can build scalable and intelligent systems using FastAPI , FAISS , and vector search technologies . If you’re passionate about retrieval-augmented generation (RAG), semantic search, and deploying real-world ML pipelines, we’d love to meet you! Key Responsibilities: Build, optimize, and maintain scalable ML APIs using FastAPI Implement and manage vector-based search systems using FAISS , Pinecone , or similar tools Create and serve embeddings using transformer models for semantic search, recommendations, or chatbot systems Design and deploy RAG (retrieval-augmented generation) pipelines using LLMs Work with large unstructured datasets (text, documents, etc.) to extract features and build indexes Collaborate with data scientists and backend engineers to integrate models into production Monitor and improve model performance and API latency in production environments Required Skills: Strong experience with Python and FastAPI Hands-on with FAISS and vector similarity search concepts Familiarity with sentence-transformers , Hugging Face , or OpenAI embeddings Working knowledge of vector databases like FAISS, Weaviate, Pinecone, or Qdrant Experience with NLP pipelines , tokenization , and text preprocessing Comfortable with RESTful APIs, JSON, and basic cloud deployment (e.g., AWS/GCP) Bonus/Good to Have: Experience with LangChain , LLMs , or RAG architecture MLOps practices for model serving and monitoring Exposure to Docker , Kubernetes , Airflow , or CI/CD pipelines Prior experience deploying LLM-based search or Q&A systems Ideal Candidate Profile: 2–4 years of experience in AI/ML engineering or backend roles with ML focus Comfortable building APIs that connect machine learning models to real users Familiar with working in fast-paced, agile environments Curious about LLMs, embeddings, and real-time AI applications Job Type: Full-time Pay: ₹1,200,000.00 - ₹1,500,000.00 per year Work Location: In person Application Deadline: 25/07/2025 Expected Start Date: 01/08/2025

Experience Required: Minimum 4 years About the Role We are seeking a passionate and skilled Automation Engineer / Process Automation Engineer / Implementation Consultant to join our growing team. The ideal candidate will have a strong foundation in Python development, extensive experience with automation and integration platforms, and a proven track record of successfully delivering full lifecycle implementations of leading project management tools. Key Responsibilities  Design, develop, and deploy process automation solutions using tools like Zapier, Make, n8n, or Workato.  Write clean, efficient, and well-documented Python scripts to extend automation capabilities and integrate with various systems.  Lead and execute end-to-end implementation projects of project management platforms (Jira, Monday.com, Asana, Notion, ClickUp, or MS Projects), from requirements gathering to deployment and user training.  Collaborate with cross-functional teams to understand business processes and identify automation opportunities.  Create detailed documentation, including technical specifications, process workflows, and user guides.  Support and troubleshoot existing automations, ensuring reliability and scalability.  Provide training and post-implementation support to end users and stakeholders. Requirements  Minimum 4 years of professional experience in automation engineering, process automation, or implementation consulting roles.  Strong coding skills in Python.  At least 2 years of hands-on experience with automation tools such as Zapier, Make, n8n, or Workato.  Working knowledge of ClickUp.  Proven experience in successfully delivering at least 5 full lifecycle implementations of project management tools.  Excellent communication and written skills to interact effectively with technical and non-technical stakeholders.  Strong problem-solving skills and ability to translate business requirements into scalable technical solutions. Preferred Qualifications (Nice to Have)  Certifications in relevant automation tools or project management platforms.  Experience in developing custom plugins, scripts, or apps. Job Type: Full-time Work Location: In person

What You’ll Do Conduct in-depth market research, competitive analysis, and identify emerging trends Prospect and engage with potential clients through email outreach, cold calls, and networking Develop strong personal relationships with key stakeholders and decision-makers Strategically manage inbound inquiries and execute targeted outbound campaigns Analyse customer needs and align our technology solutions to solve their business challenges Build and maintain a robust sales pipeline and provide transparent forecasts to leadership Drive business development by identifying, pursuing, and closing new opportunities Collaborate with marketing and product teams to provide market insights and customer feedback Lead initiatives beyond your core responsibilities to contribute to the company’s success Travel as needed (approximately 60%) to connect with potential clients and industry leaders What We’re Looking For A self-starter with a strong entrepreneurial mindset and leadership potential Excellent communication and negotiation skills with a consultative approach to selling A go-getter attitude with a passion for technology, sales, and business strategy Ability to navigate different business stakeholders and drive multi-threaded sales Eagerness to learn and master solution selling, especially in SaaS, AI, AR/VR, and project management tools Strong analytical skills to assess business opportunities and make data-driven decisions Prior experience handling CRM tools is a plus A team player who thrives in a fast-paced, high-growth environment Ability to cultivate and manage relationships with CXOs and large enterprise clients A problem-solver who takes initiative and is eager to take on new challenges Job Type: Full-time Pay: From ₹40,000.00 per month Language: English (Required) Location: Gurugram, Haryana (Preferred) Work Location: In person Speak with the employer +91 9810802941

What You’ll Do Conduct in-depth market research, competitive analysis, and identify emerging trends Prospect and engage with potential clients through email outreach, cold calls, and networking Develop strong personal relationships with key stakeholders and decision-makers Strategically manage inbound inquiries and execute targeted outbound campaigns Analyse customer needs and align our technology solutions to solve their business challenges Build and maintain a robust sales pipeline and provide transparent forecasts to leadership Drive business development by identifying, pursuing, and closing new opportunities Collaborate with marketing and product teams to provide market insights and customer feedback Lead initiatives beyond your core responsibilities to contribute to the company’s success Travel as needed (approximately 60%) to connect with potential clients and industry leaders What We’re Looking For A self-starter with a strong entrepreneurial mindset and leadership potential Excellent communication and negotiation skills with a consultative approach to selling A go-getter attitude with a passion for technology, sales, and business strategy Ability to navigate different business stakeholders and drive multi-threaded sales Eagerness to learn and master solution selling, especially in SaaS, AI, AR/VR, and project management tools Strong analytical skills to assess business opportunities and make data-driven decisions Prior experience handling CRM tools is a plus A team player who thrives in a fast-paced, high-growth environment Ability to cultivate and manage relationships with CXOs and large enterprise clients A problem-solver who takes initiative and is eager to take on new challenges Job Type: Full-time Pay: From ₹40,000.00 per month Language: English (Required) Location: Gurugram, Haryana (Preferred) Work Location: In person Speak with the employer +91 9810802941

As a Sales Development Representative at our company, your primary responsibilities will include conducting market research, competitive analysis, and staying informed about emerging trends in the industry. You will be expected to prospect and engage with potential clients through various channels like email outreach, cold calls, and networking. Building strong personal relationships with key stakeholders and decision-makers will be crucial for your success in this role. Managing inbound inquiries effectively, executing targeted outbound campaigns, and analyzing customer needs to provide tailored technology solutions will also be part of your daily tasks. You will be responsible for building and maintaining a robust sales pipeline, providing transparent forecasts to the leadership team, and driving business development by identifying, pursuing, and closing new opportunities. Collaboration with the marketing and product teams to offer market insights and customer feedback will be essential for aligning our solutions with the market demand. Additionally, you will have the opportunity to lead initiatives beyond your core responsibilities to contribute to the overall success of the company. This role will require approximately 60% travel to connect with potential clients and industry leaders. We are looking for a self-starter with a strong entrepreneurial mindset and leadership potential. Excellent communication and negotiation skills, along with a consultative approach to selling, will be key attributes for success in this position. A passion for technology, sales, and business strategy, combined with the ability to navigate different business stakeholders and drive multi-threaded sales, are qualities we value in our team members. An eagerness to learn and master solution selling, especially in SaaS, AI, AR/VR, and project management tools, is highly desirable. Strong analytical skills to assess business opportunities and make data-driven decisions will be crucial. Prior experience with CRM tools is a plus, and being a team player who thrives in a fast-paced, high-growth environment is essential. You should have the ability to cultivate and manage relationships with CXOs and large enterprise clients. A problem-solving attitude, willingness to take initiative, and eagerness to tackle new challenges will set you up for success in this role. This is a full-time position that requires proficiency in English. The preferred work location is Gurugram, Haryana, with in-person work requirements. If you are excited about this opportunity and believe you have what it takes to excel in this role, we encourage you to get in touch with us.,