Posted:2 days ago
1. Requirement Gathering & Environment Setup Define scope, prerequisites, and infrastructure readiness.
2. Installation & Configuration Deploy tool components and configure core settings.
3. Integration with ITSM & Cloud Platforms Ensure seamless connectivity with existing systems.
4. Automation & Orchestration – Implement workflows for self-healing, ticketing, and proactive remediation.
5. Monitoring & Alerting – Set up dashboards, alerts, and health checks for endpoints and infrastructure.
6. Agent Deployment & Endpoint Management – Install collectors/agents for data gathering and control.
7. Policy & Compliance Management – Configure patching, security, and compliance policies.
8. Reporting & Analytics – Generate insights, trend analysis, and performance metrics.
9. Training & Documentation – Prepare user guides and conduct knowledge sessions for teams.
10. Ongoing Maintenance & Support – Regular updates, troubleshooting, and performance optimization.
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Tata Consultancy Services
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