Job
Description
The role of an ERP Solutions Consultant at Fulfil is crucial in ensuring the seamless operation of high-growth e-commerce and retail brands on Fulfil's modern AI integrated ERP platform. As a ERP Solutions Consultant, you will be responsible for investigating, diagnosing, and solving complex operational problems by performing thorough root cause analyses. You will act as a bridge between the engineering team and end customers, diving deep into live operational issues and leveraging AI for advanced troubleshooting. In this hands-on role, you will proactively identify customer pain points, design sustainable solutions, and collaborate with cross-functional teams to implement improvements. Your responsibilities will include owning issues from start to finish, applying deep system thinking to understand how changes impact the entire system, reading and interpreting code to pinpoint issues, improving processes and workflows, driving projects and outcomes, collaborating closely with internal teams, and documenting knowledge to scale solutions. The ideal candidate for this role should have at least 3-5 years of experience in e-commerce operations, ERP/SaaS, consulting, or related fields. They should be comfortable leveraging modern AI tools, have a system and dot-connecting mindset, possess the ability to read code and debug (preferably Python), excel at critical thinking and problem-solving, have strong communication and facilitation skills, be proficient in project management, demonstrate leadership qualities, and be eager to learn new technologies and tools. Working at Fulfil offers the opportunity to work on critical issues for fast-growing global brands, elevate leadership and project management skills, collaborate with talented peers across different locations, accelerate personal growth through end-to-end ownership of solutions, and thrive in a high-accountability culture that rewards initiative and responsibility. If you are looking to join a dynamic team, drive high-impact solutions, and grow in a global environment, this role at Fulfil might be the perfect fit for you.,
