ERP Implementation Associate – EdTech Systems

Job Summary:

We are seeking a motivated and detail-oriented ERP Implementation Associate to oversee and manage the successful rollout of education-focused software systems. The role requires hands-on experience in the implementation and support of ERP systems in academic institutions, including Learning Management Systems (LMS), Student Information Systems (SIS), and Accreditation Management modules. The ideal candidate should understand the academic lifecycle and work collaboratively with stakeholders including teaching, non-teaching staff, and students.

Key Responsibilities:

1. ERP Implementation & Configuration

• Manage end-to-end implementation of education ERP modules such as: Kos (Admissions, Enrollment, Academics, Exams), LMS (Course Management, Assessments, Content Delivery), Accreditation & Compliance Modules
• HR & Payroll, Finance, and Inventory Modules as applicable
• Configure workflows, roles, access controls, reports, and dashboards for different user categories.
• Customize and map academic processes to ERP modules (e.g., academic calendars, grading systems and etc).

2. Client Coordination & Training

• Act as the primary point of contact for assigned institutions during ERP rollout.
• Conduct training sessions and workshops for stakeholders including: Faculty – on LMS, Attendance, Assessments, Admin Staff – on SIS, HR, Finance modules, Students – on portals, mobile apps, and online access
• Document client requirements and perform gap analysis for process improvements.

3. Support & Issue Resolution

• Provide first-line support during implementation and post-go-live.
• Coordinate with technical teams for bug fixes, customizations, and updates.
• Maintain detailed logs of client issues and track resolution progress.

4. Data Management & Migration

• Assist with data collection, cleansing, and migration from legacy systems to the new platform.
• Verify data integrity and ensure compliance with institutional data policies.

5. Process Documentation & Reporting

• Maintain detailed implementation documentation (SOPs, user manuals, training guides).
• Generate project progress reports, user feedback, and post-implementation reviews.

Key Skills & Competencies:

Technical Skills

• Understanding of ERP platforms, especially in the education domain
• Familiarity with LMS platforms (e.g., Moodle, Canvas)

Functional Knowledge

• Education sector workflows and academic lifecycle: Admissions → Course Management → Exams → Results → Graduation
• HR, Payroll, Finance basics in educational institutions

Soft Skills

• Strong communication and interpersonal skills
• Analytical thinking and problem-solving ability
• Attention to detail and process orientation
• Patience and user-focused mindset for dealing with diverse educational stakeholders

Preferred Industry Experience:

• EdTech Companies
• Educational Institutions (Universities/Colleges)
• ERP/Software Implementation Firms

Job Types: Full-time, Permanent

Pay: Up to ₹500,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• How many years of experience do you have in in EdTech ERP Implementation?

Education:

• Bachelor's (Preferred)

Experience:

• total: 3 years (Required)

Work Location: In person