ERP Global HR operations

Teamware Solutions

2 - 4 years

5 - 9 Lacs

Noida

Posted:1 day ago| Platform:

Apply

Skills Required

shared services collaboration with managers Global HR operations service now Global HR support excel zendesk workday success factors Hr Shared Services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: HR Operations Associate Employee Resource Center (ERC)

Act as the primary point of contact for HR-related queries including policy inquiries, employee transactions, and records management.
Use HR case management tools to log, track, and resolve queries with accuracy, empathy, and professionalism.
Analyze situations and data to resolve issues of moderate complexity using established procedures.
Collaborate with Centers of Excellence (COEs) and regional HR partners to address employee issues and drive effective solutions.
Support region-specific HR operations and locally required HR activities.
Deliver timely and accurate 1-click and ad-hoc HR reporting support.
Perform basic Excel tasks and conduct initial-level data analysis.
Ensure all HR transactions comply with internal guidelines and applicable labor laws.
Contribute to global HR process improvement and standardization efforts with a focus on scalability and user experience.
Stay current with global and regional HR compliance requirements and best practices.

Required Skill Set:

24 years of experience in Global HR Operations or a Shared Services environment.
Strong interpersonal and communication skills to engage with employees and stakeholders at all levels.
Proficiency in using HR systems, case management tools, and MS Excel (basic level required).
Ability to analyze data and situations to determine the appropriate course of action.
Knowledge of global and regional labor laws and HR compliance standards.
High attention to detail and strong problem-solving skills.
Demonstrated ability to handle confidential information with discretion.
Flexible and willing to work late evening/night shifts to support US time zones.
Ability to work independently while also collaborating within a team environment.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.