Entry-Level Tech Support Electronics/IoT

As an Overseas Technical Support member at Lateral EmSoft Pvt. Ltd., you will play a crucial role in providing technical assistance to international clients in the field of embedded systems and IoT solutions. This position is perfect for fresh electronics graduates who are eager to kickstart their career in a dynamic and global environment. **Key Responsibilities:** - Provide technical support to overseas clients through email and phone communications - Create and maintain technical documentation and reports - Collaborate with internal departments to resolve issues promptly - Communicate professionally and effectively with clients - Organize and manage structured documentation using MS Word and Excel **Qualification Required:** - Diploma or B.E. in Electronics or a related field - Proficient verbal and written communication skills - Basic knowledge of MS Word and Excel - Willingness to learn and engage in client-facing support tasks Lateral EmSoft is a renowned electronics engineering company that specializes in real-time embedded systems. With headquarters in Mumbai and operations in the Middle East and Africa, we focus on designing cutting-edge IoT and vehicle-tracking solutions through our TRACER product line, utilizing advanced technologies such as GPS, GSM, Wi-Fi, RF, and RFID. If you are passionate about technology and eager to grow in a global setting, this role offers a fantastic opportunity to develop your skills and make a significant impact in the field of embedded systems and IoT solutions.,