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Cielo Talent
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Enterprise Solutions Engineer

Enterprise Solutions Engineer

Cielo Talent

5 - 10 years

20 - 25 Lacs

bengaluru

Posted:2 months ago| Platform:

Apply

Skills Required

power bi atlassian confluence jsm api integration asset management enterprise solution jira

Work Mode

Hybrid

Job Type

Full Time

Job Description

Note: Please share the updated resume at sachin.shah@cielotalent.com

Job Title: Enterprise Solutions Engineer

The Enterprise Solutions Engineer is responsible for empowering teams through the adoption, optimization, and support of advanced enterprise platforms and AI-driven tools. This position will facilitate the deployment and integration of key technologies, enhance business intelligence capabilities, drive process automation, deliver outstanding end-user support, and ensure effective asset management.

Key Responsibilities

AI Adoption

Lead the assessment, piloting, and implementation of
AI tools
such as Glean, Cursor, and Fellow.ai across the enterprise.
Identify and document business cases for AI integration and collaborate with stakeholders to drive measurable adoption.
Establish best practices, workflows, and compliance procedures for AI usage.

Enterprise Data Management

Design, manage, and optimize dataflows in
Power BI
and
Python
to fulfill reporting and analytics requirements.
Create and support interactive dashboards and reports, translating business objectives into actionable insights.
Maintain
data integrity, security, and accessibility
throughout reporting platforms.

End User Support & Systems Administration

Serve as a primary contact for end-user support on enterprise platforms, including
Atlassian products, Zendesk, and Glean
.
Administer these platforms, handling provisioning, configuration, and troubleshooting tasks.
Develop and deliver documentation, training, and knowledge base resources to enhance the end user experience.

Process Automation & Systems Integration

Automate business processes within
Jira Service Management
to streamline workflows and reduce manual effort.
Integrate enterprise systems and platforms using
Power Automate
and other middleware, ensuring consistent and reliable operations.
Partner with cross-functional teams to identify and deliver process improvements through automation and integration.

Asset Management

Support and optimize asset management practices using
Jira Assets.
Maintain accurate
inventories of hardware and software
, adhering to compliance and lifecycle management standards.
Contribute to ongoing development and enforcement of asset management policies and reporting.

Qualifications

Proven hands-on experience in enterprise platforms such as
Atlassian products, Zendesk, Power BI, and AI tool implementation (e.g., Glean, Cursor, Fellow.ai).
Competence in
data modeling, ETL,
and report/dashboard development (
Power BI, Python
).
Demonstrated ability to automate and integrate systems and business processes (
Jira Service Management, Power Automate
).
Experience supporting asset management solutions (
Jira Assets
).
Strong problem-solving, troubleshooting, and communication skills.
Ability to create user-focused documentation and facilitate end user training.
Capacity to work independently and collaborate with cross-functional teams.

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Wauwatosa Wisconsin

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Enterprise Solutions Engineer

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Job Title: Enterprise Solutions Engineer

Key Responsibilities

AI Adoption

AI tools

Enterprise Data Management

Power BI

Python

data integrity, security, and accessibility

End User Support & Systems Administration

Atlassian products, Zendesk, and Glean

Process Automation & Systems Integration

Jira Service Management

Power Automate

Asset Management

Jira Assets.

inventories of hardware and software

Qualifications

Atlassian products, Zendesk, Power BI, and AI tool implementation (e.g., Glean, Cursor, Fellow.ai).

data modeling, ETL,

Power BI, Python

Jira Service Management, Power Automate

Jira Assets

More Jobs at Cielo Talent