4 Jsm Jobs

About this role: Wells Fargo is seeking a Senior Data Management Analyst. In this role, you will: Must have strong experience (SME) in JIRA, Assets, Structure, Confluence, Groovy/Python scripting, Linux, Script Runner. In-depth knowledge of Jira Software, JSM and Confluence administration, configuration, customizations and Automations. Experience in building and supporting integrations built on REST services(Jira Java and REST APIs) Experience in building the dashboards, reports from Jira (Rich Filter Dashboards, Structures, Roadmaps / Plans) Analyze and assess the existing instances, including data structure, workflows, and configurations, to determine the best approach in solutioning / designing the project in Jira. Collaborate with cross-functional teams developers, analysts, stakeholders, project managers, system administrators, and end-users, to understand the specific requirements and objectives of the consolidation. Certifications in Jira and Confluence administration are preferred. Experience building strong relationships with senior leadership. Good analytical skills with high attention to detail and accuracy. Excellent verbal, written and interpersonal communication skills. Strong organizational, multi-tasking and prioritization skills. Lead or participate in moderately complex programs and initiatives for data quality, governance, and metadata activities Design and conduct moderately complex analysis to identify and remediate data quality, data integrity, process, and control gaps Analyze, assess, and test data controls and data systems to ensure quality and risk compliance standards are met and adhere to data governance standards and procedures Identify data quality metrics and execute data quality audits to benchmark the state of data quality Develop recommendations for optimal approaches to resolve data quality issues and implement plans for assessing the quality of new data sources leveraging domain expertise and data, business, or process analysis to inform and support solution design Lead project teams and mentor less experienced staff members Drive planning and coordination on moderately complex remediation efforts acting as central point of contact Consult with clients to assess the current state of data and metadata quality within area of assigned responsibility Participate in cross-functional groups to develop companywide data governance strategies Provide input into communication routines with stakeholders, business partners, and experienced leaders Required Qualifications: 4+ years of Data Management, Business Analysis, Analytics, or Project Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Any Btech Graduate Job Expectations: Must have strong experience (SME) in JIRA, Assets, Structure, Confluence, Groovy/Python scripting, Linux, Script Runner. In-depth knowledge of Jira Software, JSM and Confluence administration, configuration, customizations and Automations. Experience in building and supporting integrations built on REST services(Jira Java and REST APIs) Experience in building the dashboards, reports from Jira (Rich Filter Dashboards, Structures, Roadmaps / Plans) Analyze and assess the existing instances, including data structure, workflows, and configurations, to determine the best approach in solutioning / designing the project in Jira. Collaborate with cross-functional teams developers, analysts, stakeholders, project managers, system administrators, and end-users, to understand the specific requirements and objectives of the consolidation. Certifications in Jira and Confluence administration are preferred. Experience building strong relationships with senior leadership. Good analytical skills with high attention to detail and accuracy. Excellent verbal, written and interpersonal communication skills. Strong organizational, multi-tasking and prioritization skills.

Job Description Key Responsibilities: Jira Cloud Administration: Oversee and manage Jira Cloud environments, including Jira Software, Jira Service Management (JSM), and Confluence. Architect and design the overall system setup for Jira, Confluence, and Atlassian Access , ensuring scalability and robustness. Design, implement, and maintain custom workflows, automation rules, and issue types tailored to business requirements. Develop long-term strategies for deploying and scaling Atlassian products to meet organizational growth and goals. Jira Service Management (JSM) & Opsgenie: Manage JSM configurations, including queues, SLAs, service portals, and customer support workflows. Implement and manage request types, forms, and automation to improve IT service management processes. Configure and manage Opsgenie alerts based on SLA escalation policies , ensuring incident resolution and escalation processes run smoothly. Oversee user management , setting appropriate permissions and access controls across Jira, Confluence, and Atlassian products. Asset Management: Implement and maintain Jira Service Managements Asset Management module to track and manage hardware, software, and other critical assets. Design asset tracking processes and integrate Jira assets with 3rd party applications to optimize asset lifecycle management. Integrations & Customizations: Integrate Jira Cloud with third-party applications using REST APIs and ensure seamless data flow between Jira Cloud and enterprise systems. Integrate Jira and Confluence with other tools and platforms used within the organization. Create and manage custom scripts (using Jira Automation or third-party add-ons) to automate tasks and workflows. Migrate data centers to cloud or execute cloud-to-cloud migrations , ensuring data integrity and minimal downtime. Compliance & Security: Ensure the deployment of Atlassian products complies with data security standards and regulations. Regularly conduct security audits and assessments of the Atlassian environment, implementing industry best practices. Stakeholder Management: Gather and analyze requirements from different stakeholders to ensure the Atlassian suite meets their needs and operational requirements. Address and resolve any issues or challenges that arise with the use of Atlassian products. Document architecture designs, configurations, and procedures , sharing knowledge with team members and ensuring business continuity. Licensing, Budgeting & Reporting: Manage licenses for Atlassian products , ensuring compliance and cost-effectiveness. Manage the budget related to Atlassian products , ensuring the use of cost-effective solutions while meeting business needs. Develop and manage reporting systems within Jira and Confluence to support decision-making processes. Plan and manage the capacity of Atlassian applications to ensure they can scale with growing organizational needs. Continuous Learning & Improvement: Stay informed about new features and technologies related to Atlassian products and assess their applicability to the organization. Provide advanced user support for Jira Software, JSM, and Opsgenie, ensuring timely resolution of issues. Conduct training sessions and create documentation to guide end-users and administrators on best practices. Required Skills & Qualifications: Experience: Minimum of 7 years of experience in Jira Cloud administration, including Jira Software, Jira Service Management (JSM), and Confluence. Tools: Proficiency in Jira Cloud, JSM, Asset Management, Opsgenie, and relevant integrations. Customization: Hands-on experience with Jira automation rules, custom workflows, and project configuration. Asset Management: Strong understanding of Asset Management practices within Jira Service Management and their integration with 3rd party systems. Opsgenie: Experience configuring and managing Opsgenie, including escalation policies, alerting rules, and on-call schedules. Integrations & Migrations: Proven experience in integrating Jira with other tools using REST APIs and executing migration projects (data center to cloud, cloud-to-cloud) . Problem-Solving: Strong analytical skills with the ability to troubleshoot issues and implement effective solutions. Compliance & Security: In-depth understanding of security standards and regulations for deploying Atlassian products. Communication: Excellent written and verbal communication skills to interact with technical and non-technical stakeholders. Certifications: Atlassian Certifications are a plus. Jira Cloud Instance: Must have access to a personal Jira Cloud instance to perform real-time activities and hands-on tasks during the interview process.

Job Overview: We are seeking a highly skilled and experienced Atlassian Technical Pre-Sales Lead specializing in Atlassian products to join our dynamic sales team. The ideal candidate will be responsible for understanding customer requirements, designing solutions using Atlassian products, and ensuring successful implementation and adoption of these solutions. The Atlassian Technical Pre-Sales Lead will work closely with sales, product, and technical teams to provide comprehensive technical support and guidance throughout the sales process. The person is also supposed to own the bid management process including end to end solutioning, efforts/ estimations and delivery of the proposal/RFP responses. Key Responsibilities: Pre-Sales Lead: (a) Lead pre-engagement cycle during the sales process, including responding to RFPs/RFIs, conducting product demos, and addressing technical questions and concerns. (b) Own the pre-sales strategies and proposals that align with customer needs and business goals. Solution Design: (a) Collaborate with sales teams to understand customer requirements and design tailored solutions using Atlassian products (Jira, Confluence, JSM etc.). (b) Develop and present solution diagrams, technical proposals, and proof-of-concepts to customers (c) Lead and Coordinate with solution/ technical experts for consistent solution creation, efforts estimations, validation and submission to the customer Customer Engagement: (a) Build and maintain strong relationships with key stakeholders and decision-makers in customer organizations. (b) Work closely with customers to understand their business processes, pain points, and objectives to recommend the most suitable Atlassian solutions. Post Engagement: (a) Collaborate with implementation teams to ensure smooth transition from pre-sales to delivery team for execution (b) Provide guidance on integration of Atlassian products with other systems and tools used by the customer. Training and Enablement: (a) Conduct training sessions and workshops for customers and internal teams to enhance their knowledge and skills in using Atlassian products. (b) Create and maintain documentation, tutorials, and other resources to support customer education and adoption. Minimum of 5 years of experience in a technical pre-sales, solution architecture, or similar role. Proven experience with Atlassian products (Jira, Confluence, JSM, etc.). Technical Skills: Strong understanding of software development lifecycle (SDLC) and Agile methodologies. Proficiency in scripting and automation using languages such as Python, JavaScript, or Groovy. Experience with cloud platforms (AWS, Azure) and DevOps tools is a plus. Soft Skills: Excellent communication, presentation, and interpersonal skills. Strong problem-solving and analytical abilities. Ability to work independently and as part of a team in a fast-paced environment. Preferred Certifications: Atlassian Certified Professional (ACP) in relevant areas. Other relevant technical certifications (e.g., AWS Certified Solutions Architect, Certified ScrumMaster).

Key Responsibilities: Pre-Sales Lead: (a) Lead pre-engagement cycle during the sales process, including responding to RFPs/RFIs, conducting product demos, and addressing technical questions and concerns. (b) Own the pre-sales strategies and proposals that align with customer needs and business goals. Solution Design: (a) Collaborate with sales teams to understand customer requirements and design tailored solutions using Atlassian products (Jira, Confluence, JSM etc.). (b) Develop and present solution diagrams, technical proposals, and proof-of-concepts to customers (c) Lead and Coordinate with solution/ technical experts for consistent solution creation, efforts estimations, validation and submission to the customer Customer Engagement: (a) Build and maintain strong relationships with key stakeholders and decision-makers in customer organizations. (b) Work closely with customers to understand their business processes, pain points, and objectives to recommend the most suitable Atlassian solutions. Post Engagement: (a) Collaborate with implementation teams to ensure smooth transition from pre-sales to delivery team for execution (b) Provide guidance on integration of Atlassian products with other systems and tools used by the customer. Training and Enablement: (a) Conduct training sessions and workshops for customers and internal teams to enhance their knowledge and skills in using Atlassian products. (b) Create and maintain documentation, tutorials, and other resources to support customer education and adoption. Minimum of 5 years of experience in a Technical Pre-Sales, Solution Architecture, or similar role. Proven experience with Atlassian products (Jira, Confluence, JSM, etc.). Technical Skills: Strong understanding of software development lifecycle (SDLC) and Agile methodologies. Proficiency in scripting and automation using languages such as Python, JavaScript, or Groovy. Experience with cloud platforms (AWS, Azure) and DevOps tools is a plus. Soft Skills: Excellent communication, presentation, and interpersonal skills. Strong problem-solving and analytical abilities. Ability to work independently and as part of a team in a fast-paced environment. Preferred Certifications: Atlassian Certified Professional (ACP) in relevant areas. Other relevant technical certifications (e.g., AWS Certified Solutions Architect, Certified ScrumMaster).