Enterprise Operations Assistant

As an Enterprise Operations Assistant at our organization, you will play a crucial role in providing support to our customers by delivering both scheduled and ad-hoc reports. Your primary responsibility will be to ensure a seamless operation of Onecom Enterprise accounts through efficient reporting. You will work closely with the Enterprise team to meet reporting requirements and uphold high standards of service delivery. To excel in this role, you should possess a highly motivated and detail-oriented mindset. You will be expected to work both independently and collaboratively as part of a team, demonstrating exceptional attention to detail and the ability to meet defined timelines with precision. Problem-solving skills and the confidence to gather data are essential qualities that will contribute to your success in this position. Additionally, maintaining composure in challenging situations and consistently meeting or exceeding expectations are key attributes we value in our team members. Your key responsibilities will include delivering timely and accurate reports, collaborating with Sales teams to understand reporting needs, and managing various account processes efficiently. You will be responsible for running and maintaining standard reports, aligning customer expectations with our offerings, and enhancing reporting processes to improve productivity. Ad-hoc duties may also be assigned as needed to support the smooth functioning of operations. In return for your contributions, we offer a range of perks to support your well-being and professional development. This includes 18 days of annual leave, 6 public holidays, 7 days of casual leave, and 7 days of sick leave. Our commitment to employee development is reflected in our In-House Training Academy, and we provide mental health support to ensure the well-being of our team members. Onecom is a renowned provider of Communication Technology in the UK, known for delivering exceptional customer experiences. Our core values Innovation, Integrity, Ambition, Knowledge, and Inspiration guide our actions and decisions, reflecting our dedication to excellence and growth. We are dedicated to promoting equity, diversity, and inclusion within our organization. We encourage all candidates to participate in our equality monitoring process as part of their application. Your responses will remain anonymous and assist us in shaping our future initiatives towards a more inclusive workplace.,