Enterprise Architect - Salesforce

Job Responsibilities:

• Lead Salesforce architecture; design, create and enhance application architecture and assist in shaping our platform architectural vision and roadmap plan.

• Use deep business knowledge of Salesforce Products to drive solution architecture.

• Design scalable and sustainable architecture by keeping in mind of Governor limits/API limits/Large Data Volume and instruct the solution framework to the Salesforce development team.

• Create POCs as needed to help stakeholders understand the proposed solution.

• Understand the User Stories and provide accurate workload estimates.

• Work in a consultative fashion to improve communication, collaboration, and alignment amongst teams inside and outside of your organization.

• Stay current on Salesforce releases, new features, and product roadmaps.

• Understanding of SAFE Agile framework and participate in SAFe events.

• Good Salesforce CRM Design and Architectural understanding, functional understanding.

• Review existing solutions, monitor platform health time to time, and suggest Improvement/optimizations wherever necessary.

• Present or demo functionalities where involvement is required.

• Communicate properly and make sure the information is clear and workable for all parties involved.

Technical skills:

• Bachelor’s degree in computer science or software engineering or equivalent.

• 2 years of technical architect experience on salesforce.

• 9+ years of relevant experience with full salesforce implementation (Service or Sales Cloud).

• Good understanding of when to use declarative tools, declarative in combination with non-declarative tools and non-declarative only. And to advocate for the preferred tooling.

• Proficient in Designing Scalable Solutions using Apex Triggers and its framework, Apex Classes, LWC, Flows, Batch Apex, SOAP/Rest API Integrations.

• Experience with integrating Salesforce.com with 3rd party applications using SOAP/REST API, Middleware, etc.

• Advanced knowledge and experience in software development in an Agile environment – ideally with SAFe experience.

• Good understanding of integration patterns and technologies.

• Specific experience with at least one of the areas is valued: Service Cloud, CTI integration, Omni channel or Knowledge Management.

• Experience with online collaboration tools (ideally Jira/Confluence/Mural)

• Excellent analytic and interpersonal skills to influence and engage colleagues or business stakeholders.

• Ability to be flexible and work accurate and outcome based, both independently and in a team environment, in a high pressure, multi-tasking environment with changing priorities

• Ability to partner with both technical and non-technical peers and stakeholders, to interact with various levels of management, and to promote cross functional collaboration.

• Salesforce certified Application or System Architect.

Soft Skills:

• Excellent verbal and written communication skills in English

• Experience in Customer facing projects

• Excellent team player with good lead capabilities

• Good decision making capabilities

• Good presentation and reporting skills

• Graduate in any field, (preferred B.E. – any branch)