Job
Description
Be the go to partner for the Enterprise Communications Technology, working with stakeholders across Technology to drive programs such as (illustrative examples, actual projects may vary): Drive Strategic Test & learn initiatives across the organization that fuel growth at scale Directly lead and accelerate our transformation and modernization roadmaps working closely with engineering leaders, Enterprise Architecture, product partners and external vendors Technical Oversight of strategic initiatives with vendor partnerships Lead efforts to progress key Enterprise Top Priority initiatives in our Tech Strategy owned by the organization (i.e. Best In Class Experience) Collaborate with key Engineering leaders and other partner teams to drive strategic initiatives, and define clear goals and success criteria. On Your First Day, Well Expect You To Have Experience as a hands-on engineer; you will have developed and shipped production software and are passionate about building a strong Engineering culture at American Express Strong experience in Quality assurance testing and automation Ability to wear multiple hats and context-switch frequently and seamlessly Willingness to think strategically, while also being willing to act pragmatically and get into the weeds if necessary, including being hands on and coding where needed Aptitude to balance trade-offs as you influence teams toward successful products Ability to Influence without Authority and thrive in ambiguous situations Strong bias for action Provide technical leadership to deliver software solutions that exceed customer and stakeholder expectations. You will constantly pursue and learn industry leading/innovative solutions. Build high awareness of open-source technologies and communities that enable high volume low latency systems. Lead a culture of innovation and experimentation, support full software development lifecycle that incorporates the best of technology approaches and delivery methodologies. Engage with developers in day-to-day activities and helping in review of design, coding and the SDLC tasks. Stepping into code where and if needed and be a hands-on leader Ensure on time product releases that are of high quality, enabling the core vision of next generation card processing systems compliant with regulatory requirements. Promote a fun and high engagement culture, with a result orientated focus. Hire, mentor, motivate and retain the best talent. Collaborate with peer technology and product teams across different locations. Leading a team in an environment which includes modern web frameworks and complex transaction processing systems leveraging a broad set of technology stacks (Java, Vert.x, Node.js, React, Cassandra, Kafka, Java, Mainframes, Oracle, DB2, REDIS etc.) Communicate to senior leaders with regard to strategy direction and changes. Experience or background in running both technical and business programs, solutioning and delivering high stakes enterprise priorities . 12+ years of experience in developing and delivering leading edge software solutions coupled with a proven experience in building teams from scratch and growing individuals into leaders. Its Great If You Have Know how to work with Engineering and Product teams, and have solid experience with overall strategies, org structure & design A passion for operations and demonstrated experience in operationalizing processes, systems or practices at scale Knack for building relationships across the organization as you find creative solutions to high visibility questions Eager and able to soar at strategic levels as well as dive deeply into details (rolling up your sleeves) in order to deliver concrete outcomes Outstanding track record with cross functional partners Experience or background in running both technical and business programs Academic Background : Bachelor s degree in computer science, Computer Science Engineering, or related field required; Advanced Degree preferred. Functional Skills/Capabilities : Excellent verbal and written communications skills required, with the ability to create and deliver effective presentations to leadership across the organization Proven ability to influence and drive delivery across a geographical distributed organization Experience attracting, hiring, and retaining top engineering talent. Technical Skills/Capabilities : Experience with applications with high throughput and low latency needs. Experience in managing Quality Assurance Testing team and drive Automation Experience building highly available and low latency distributed systems. Experience building systems as service-oriented architecture and/or micro-services architecture. Development experience in modern technologies - Java, Go, Vert.x, React, JSON, etc. along with strong knowledge on databases including NoSQL DBs like Couchbase and Cassandra, J2EE Experience in CI/CD tools like Git, Bitbucket, Jenkins, Bamboo, Kubernetes, etc. Experience in Data Management & Analytics to manage our big data and analytics requirements Behavioral Skills/Capabilities: Enterprise Leadership Behaviors Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
