Email Support Executive

0 years

1 - 2 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Respond to customer queries via email in a timely and professional manner
  • Provide accurate information related to banking products and services
  • Resolve issues by following standard processes and guidelines
  • Maintain proper records of email interactions and resolutions
  • Escalate complex issues to the concerned department when required
  • Ensure service quality and timely resolution

Required Skills

  • Good written English communication skills
  • Basic computer knowledge (MS Word, Email, Internet)
  • Ability to understand and follow processes
  • Detail-oriented and customer-focused approach
  • Willingness to learn

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person

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