Posted:1 hour ago|
Platform:
On-site
Full Time
An Email Support Executive handles customer inquiries and issues primarily through email, providing timely resolutions to ensure high satisfaction levels. Key responsibilities include responding professionally to emails within set timeframes, identifying customer needs, troubleshooting problems with products or services, and escalating complex issues to relevant teams. They maintain accurate records of interactions, transactions, and feedback using CRM systems, while protecting the brand's reputation through clear, empathetic communication.
Job Types: Full-time, Permanent, Fresher
Pay: ₹8,388.49 - ₹28,525.92 per month
Benefits:
Work Location: In person
MEDLEARN VISION HEALTH CARE SOLUTIONS PVT LTD
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