Email Security-Proofpoint Specialist

Experience: 5 to 8years

Location: Bangalore

Work mode: Hybrid

Shift Timings: Rotational shifts (Includes night shift)

Notice Period: Immediate to 15days

Mandatory Skills: Email Security, Data Loss Prevention, Phishing

Education Qualification: Bachelor of Engineering (Computer science)

Job Description:

• Expert in configuring and managing modules such as email protection, targeted attack protection & threat protection.
• Define and maintain policies for inbound/outbound filtering, spam protection, URL defence and attachment protection.
• Strong understanding of SMTP, SPF, DKIM, DMARC and MX records.
• Act as the point of contact for resolving Email Security operational tickets using Proofpoint.
• Performing phishing Email Analysis Troubleshooting issues.
• Responding to emails (end to end management) based on the alerts being generated by Proofpoint Email Monitoring system.
• Must have experience as admin on Proofpoint application.
• Hands on experience with email MTAs, spam filters and rule configuration.
• Create and maintain Standard Operating Procedures and other similar documentation.
• Performing upgrades to the Proofpoint email security solutions.
• Familiar with Incident, Service Request, Change and Problem Management, SLA tracking, ensuring operational excellence.
• Ensuring tickets are resolved as per the defined SLAs Collaborating with the vendor for timely resolution of platform related tickets.
• Assists with implementation of countermeasures or mitigating control for email security issues.
• Good knowledge on Secure Email Gateway and IESS solutions like Proofpoint, Abnormal AI and Checkpoint Harmony.
• Good knowledge on ITSM tools like Remedy and ServiceNow.
• Should be flexible to be work 24*7 as per the rotational roster.

Job Types: Full-time, Permanent, Contractual / Temporary

Pay: ₹1,500,000.00 - ₹1,800,000.00 per year

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Notice period
• Current CTC
• Expected CTC

Experience:

• Email security: 5 years (Required)
• Proofpoint: 5 years (Required)
• Data Loss Prevention: 5 years (Required)
• Phishing: 5 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person