Email Security Analyst

Job Title: Email Security Analyst

Location: Gr.Noida, Hyderabad , Pune

1. Proofpoint / Mimecast Platform Administration:

• Configure and manage the Mimecast or Proof point platform, including email security, archiving, and continuity feat ures.
• Monitor the platform for performance, security, and availability, and promptly address any issues that arise.
• Implement and enforce Mimecast policies, including email filtering rules, security settings, and archiving policies.
• Collaborate with the IT team to integrate Mimecast with existing email systems and ensure seamless email flow.

2. Email Security and Threat Management:

• Maintain a strong understanding of email security best practices and emerging threats.
• Monitor and analyze email security logs and reports to identify and mitigate potential risks.
• Respond to email security incidents, investigate and resolve email-based threats, such as spam, phishing, and malware.
• Stay updated with Mimecast product releases, patches, and updates, and proactively apply them to enhance email security.

3. User Support and Training:

• Provide technical support and assistance to end-users regarding Proofpoint features, functionalities, and troubleshooting.
• Conduct user training sessions and create documentation to educate users on Mimecast usage, best practices, and self-service options.
• Collaborate with the help desk team to address Mimecast-related support tickets and ensure timely resolution.
• 4. Reporting and Documentation:
• Generate regular reports on Mimecast performance, email security metrics, and archiving status.
• Maintain accurate documentation of Mimecast configurations, policies, and procedures.
• Keep abreast of industry trends and developments in email security and archiving and make recommendations for improvements.

Requirements:

• Bachelor's degree in a relevant field or equivalent work experience.
• Strong experience in administering Proofpoint or similar email security and archiving platforms.
• Proficient understanding of email protocols, DNS, S