6 - 8 years
6 - 8 Lacs
Posted:1 week ago|
Platform:
Remote
Full Time
Main Responsibilities:- Provide technical support to our customers in the areas of electrical, control, and instrumentation for all E&I assignments related to projects in India. Develop and enhance tools to improve response times and reduce issues. Prioritize technical support for internal customers, providing remote support from site locations, telephone support when necessary, and, as a last resort, local site assistance. Help create tools to improve the efficiency of our Customer Service Department while minimizing issues. Offer technical support for the assembly and Factory Acceptance Testing (FAT) of units in the workshop. Work on specific projects to implement customer requirements. Participate in the development of new standard products or modifications of existing ones Secondary Responsibilities:- During the fabrication phase, assist the electrical team in determining the best cable tray and cable routing strategies. In the testing and commissioning phase, support the commissioning team as required and train personnel on systems. Project Execution:- Modify standard documentation and PLC software to meet customer requirements, including improvements and record it as-builts. Degree in Electrical Engineering. Fluent in English and Hindi, plus one local language. Experience At least 3 years of experience in a similar role. Specific knowledge and experience with Siemens, GE Fanuc, Schneider, and Rockwell PLCs and their communication protocols.
Veolia
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