Education Services Developer

In this role, youll play a pivotal role in collaborating between our training team and the Product Technology Groupto support the building and maintaining of sandbox environments to accompany our virtual instructor-led training experience across multiple products and ensure a delightful client experience. You should be a highly organized and detail-oriented individual with a proven ability to creatively solve problems and simultaneously manage multiple tasks.

What you will be doing:

• Collaborate with internal teams to define requirements and design and build virtual training sandbox environments using technologies like .NET Core, C#, Angular, TypeScript, JavaScript, SQL, Azure, and REST APIs.

• Design, develop, and maintain database and lab environments to support training needs, ensuring system health, reliability, and security.

• Troubleshoot and resolve environment-related issues, including customer support escalations.

• Track and document environment access, procedures, and configurations across Blackbaud software solutions.

• Coordinate with Curriculum Leads, Delivery Leads, Operations, IT, and external experts to meet install and environment requirements.

• Implement and maintain CI/CD pipelines and cloud-based deployments (Azure DevOps, Azure PaaS).

• Develop and maintain integrations between core systems (e.g., Docebo Learn, Workday, Blackbaud Engineering System).

• Administer API documentation libraries using Swagger/OpenAPI (Swashbuckle).

• Participate in Agile Scrum ceremonies to groom, plan, and deliver work; identify and resolve defects and technical debt.

• Drive improvements in environment quality through standards, testing, monitoring, and proactive alerting.

• Explore and apply emerging technologies to modernize systems and automate processes.

• Mentor junior developers and support standard operating procedures and documentation.

What we will want you to have: (Job requirements and preferences)

• BS in Computer Science or related field.

• 5+ years of experience with SQL, Microsoft Azure, PowerShell, C#, REST APIs, and web technologies.

• Proven experience designing and deploying cloud-based architectures (preferably Azure).

• Strong understanding of CI/CD pipelines and DevOps practices.

• Familiarity with Agile methodologies and being a leader on Scrum teams.

• Excellent troubleshooting, communication, and leadership skills.

• Knowledge of Azure PaaS services (AKS, Cosmos DB, SQL, Service Bus, Storage Accounts).

• Experience working with international engineering teams.