eDiscovery Senior Project Analyst

Key Responsibilities:

• Serve as the primary point of contact for daily client requests, escalating to Project
  Managers as necessary.
• Accurately interpret client needs and PM instructions to relay tasks efficiently to
  operational teams.
• Draft processing statements of work and Playbooks for execution by other departments.
  Examine, prepare, and process client data in accordance with established workflows.
• Utilize downtime to assist the CS department in handling routine client requests.
• Troubleshoot and resolve client issues related to delivered or hosted data.
• Monitor and report on the progress of client projects across multiple departments.
• Coordinate and execute project closeouts.

Qualifications and Requirements:

• Bachelor degree or equivalent.
• Minimum of 3+ years of hands-on experience in eDiscovery processes, including a strong
  understanding of the eDiscovery Reference Model (EDRM).
• Proficiency in Relativity, including Fields, Choices, Views, Layouts, RDC Import/Export,
  Searching, STRs, and Imaging/OCR Sets.
• Advanced knowledge of Microsoft Word, PowerPoint, Excel, and Outlook.
• Basic familiarity with data manipulation and troubleshooting workflows.
• Exceptional verbal and written communication skills.
• Detail-oriented with a strong appreciation for deadlines.
• Self-starter with the ability to manage multiple tasks independently.
• Flexibility to work night shifts and weekends when required.
• Demonstrated ability to work in a fast-paced, team-oriented environment.